Pipefy is currently searching for a Customer Success Manager
Pipefy is a platform for business operations excellence and process management, backed by top-tier Silicon Valley venture capital firms including Trinity Ventures, OpenView, Founders Fund, Valor Capital, and Redpoint. The Pipefy platform enables managers to create and execute any type of workflow through a Kanban-style user experience and without the need of IT, technical skills or professional services. In two years Pipefy has grown to 60,000+ customers (including Accenture, Visa, GE, Volvo, AB InBev, and Telefonica) in over 150 countries.
We believe we must earn our customers’ business and that it is not just possible but also our obligation to provide value and great customer experience to all Pipefy clients. This mindset guides everything that we do: we need to go above and beyond to understand our customers and their needs, build meaningful relationships with them and help them grow with us.
Customer success is the area that provides a direct interface between the customers and our company. We’re directly responsible for representing the voice of our customers and making sure our operations remain customer-oriented.
We’re gatekeepers of our customer experience and, therefore, were directly responsible for our customer’s success and growth by helping them achieve their established goals and seeing the value we deliver in return of their investment.
*Conditions may vary.
We´re passionate and full of energy to make things happen. We´re creating a culture that empowers people to own and optimize the processes they are responsible for.
Business doesn’t have to be boring, so we dream big, we value diversity, and work hard to delight our customers every day having fun together, in and out of the office, online and offline. So strap on your honey-badger socks, and join us for an amazing ride.
Through our cloud-based business process management platform, we´re empowering managers to build and execute any type of workflow. Using a simple Kanban-style interface people can achieve excellence without the need for IT, technical skills or professional services.