Request Tracker

Provide high-quality services with Request Tracker. Allow your customers, vendors and employees to follow the status of their requests even without a Pipefy account.

Improve Service Delivery

Build a reliable and efficient communication flow to deliver high-quality services.

Enhance Productivity

Stop spending valuable time sending manual updates, searching for information and answering emails.

Increase Satisfaction

Allow your stakeholders to keep track of their requests whenever needed, deliver a great experience and increase CSAT.

Easy to track

Once a request is created, Pipefy sends the requester an automatic tracking link via email so they can easily check the status of their open tickets whenever they’d like.

Increase team productivity

The Request Tracker avoids distractions, like answering repetitive emails, and lets your team focus on what really matters: executing quality services with agility.

Pipefy Request Tracking enhances productivity and satisfaction

Try Pipefy’s powerful automation features for free

Pipefy HR

Explore HR

Use Request Tracker for

Vacations requests
Benefits requests
Candidate’s status on the Recruiting process

Pipefy Marketing

Explore Marketing

Use Request Tracker for

Marketing requests
Design requests
Content creation requests

Pipefy Finance

Explore Finance

Use Request Tracker for

Purchase requests
Expense reimbursement requests
Accounts payable requests

Pipefy CS

Explore CS

Use Request Tracker for

Customer support tickets
Feedback history
Claim management

Deliver great service experiences with Pipefy:

Try Pipefy’s powerful automation features

We were communicating with our clients by email and manually tracking the progress of each marketing request. Nowadays, 100% of the requests that are captured on Pipefy correctly, are executed correctly.

Devon Meerholz

Chief Creative and Operations Officer at IMImobile South Africa

Now, when hiring managers submit recruitment requests, they have to answer a series of questions, such as salary and job requirements. So when we get the requests, we don’t have to track down missing information.

Renan Souza Lima

Strategic Analyst, HR at Carglass

We have all our clients connected with us through the tool and we receive new requests and feedback on our service. We have automated the whole process of sending e-mails.

Willian Magalhães

UX Writer at Quickks

Pipefy gives us the control we need to ensure everyone abides by our rules and policies. We no longer have to follow up with people to get all the information we need to process a purchase request.

Mauricio Rizzi

Customer Service and Procurement Manager at Samsonite