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CS

One platform with everything you need for a great Customer Service

Stop trying to manage your CS processes with error-prone emails and spreadsheets.

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Easily integrate with your existing tech stack

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Automate your CS operations in minutes with ready-to-use templates

Automate your CS operations in minutes with ready-to-use templates

Customer Onboarding

Ensure your customers get immediate value from your product or service by standardizing their onboarding experience. Build a process from scratch or customize one of our templates to meet your process needs.

Free Customer Onboarding template

Customer Support

New support tickets, which can be received from a variety of channels, are centralized in a single view. A smart workflow enables CS teams to receive external input at any step of the process. Reduce response times and deliver high-quality support for all customers.

Free Customer Support template

Pipefy is the #1 in Business Process Management on G2

The greatest Customer Onboarding

Customer Onboarding

Ensure the best onboarding experience for your new customers with this free template.

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The best Customer Support experience

Customer Support & Help Desk

Provide the best service experience for your customers and boost process visibility.

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Get Feedback from your Customers

Customer Feedback

Learn your customers think about your product and establish cross-functional communication.

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Pipefy allows me to assign specific people to certain tasks in the process, so everyone involved maintains visibility.

Oscar Oliva

G2 at Reviewer

By automating emails we can stay consistently connected and engaged with our clients.

Willian Magalhães

UX Writer at Quickks

With Pipefy’s easy access to history I know what happened to each customer, when and who was responsible.

Marcelo Bentivoglio

CEO at Banfox

With Pipefy’s easy access to history I know what happened to each customer, when and who was responsible.

Marcelo Bentivoglio

CEO at Banfox

Get Feedback from your Customers

Customer Feedback

Learn your customers think about your product and establish cross-functional communication.

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Offboarding

Employee Offboarding

Avoid missed steps during employee offboarding by organizing employee information in a single place.

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CS conversion – TEST

CS conversion – TEST

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