Customer Feedback Template
Use this plug-and-play template to get started with Pipefy for Customer Feedback and customize anything you want along the way.Use this Template
New feedback goes here. Automatically notify customers when receiving it, and afterwards, verify the need for additional info if applicable.
Classify feedback given its category (complaint, praise, proposed enhancement, proposed feature, other) and on relevance.
Assign a team member to thoroughly respond to each customer’s feedback according to business guidelines.
Automatically follow-up on customer feedback responses to check for additional questions or issues.
The feedback that has been successfully processed goes here.
Global Wireless Service Operator
Manages internal and external requests inside Pipefy.
Why they chose Pipefy:
- To maintain standardized, automated forms for information capture;
- Because the entire process is centralized in one tool;
- To ensure quick, independent implementation;
- Because it’s easy to use, which generates great team adoption.
Companies that reap the benefits of implementing Pipefy:
More Customer Success templates
Convert leads and provide the best experience to your future clients.
Gain full visibility of the onboarding of your new customers and automate manual tasks.
Integrate Pipefy with your favorite tools and apps
Easily enable native apps like Slack, GitHub and Google Hangouts and integrate with hundreds of other tools via Zapier. Or, if you prefer, access our public API, that uses GraphQL data query language that is flexible and returns predictable results.Read more