Build an efficient Customer Service operation

When you have end-to-end visibility of your customer journey and a standardized process in place, your team can provide your clients a seamless experience with quicker time to value.

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What is Customer Service?

The Customer Service team is responsible for guiding and advising the client journey with your company. Client support often starts before the sales cycle with the CS team answering questions, clearing up any doubts and advising on how much product or service a client might need to solve a problem. Once a deal is closed the CS team is responsible for ensuring the client has a great experience, is provided with close attention and experiences little to no friction with your company. 

Key Customer Support processes

Make an efficient CS journey a reality

Make an efficient CS journey a reality

A customizable template for every need

Pipefy support all of Your CS needs from Onboarding, Support and much more

Pipefy support all of Your CS needs from Onboarding, Support and much more