ANNEX V – PIPESIGN SPECIFIC TERMS

This Annex is an integral and inseparable part of the Pipefy Solution Terms and Conditions of Use License (“Contract”). This Annex governs access to and use of the Digital Signature functionality within the Pipefy Solution (“PipeSign”) and takes effect on the date the Client first uses such features. This Annex is part of the Purchase Order along with the Pipefy Solution Terms and Conditions (together, the “Terms”) and governs the rights and obligations of the Client in using certain optional features and functionalities involving digital signature integrations provided by Pipefy and/or its licensors. Capitalized terms not defined herein shall have the meanings set forth in the Pipefy Solution Terms and Conditions. This Annex is an integral and inseparable part of the Pipefy Solution Terms and Conditions (“Agreement”). All provisions of the Agreement not expressly modified by this Annex remain in full force and effect. In the event of a conflict between the provisions of this Annex V and the Agreement, the provisions of this Annex shall prevail exclusively with respect to the use of PipeSign. For all other matters, the Agreement shall continue to govern the relationship between the parties. The parties agree as follows:

1. Digital Signature Functionality . Pipefy may provide digital signature functionality that allows the Client to electronically sign documents within the Pipefy Solution (“Digital Signature”). These features may be developed by Pipefy and/or third-party providers, as outlined in Pipefy’s Privacy Policy. The Client acknowledges and agrees that Pipefy may use third-party providers to deliver the Digital Signature functionality. Pipefy and its third-party providers exclusively own all rights, titles, and interests in the Digital Signature functionality, including all associated intellectual property rights. The Client is granted a limited, non-exclusive, non-transferable license to use the Digital Signature functionality as expressly permitted under this Annex. This license does not grant the Client any ownership rights over the Digital Signature functionality.

1.1. The Client and its users with access to the Digital Signature functionality may create, delete, modify, send, publish, make available, or sign documents within their accounts. The Client represents and warrants that it controls the content of the documents published and assumes full responsibility for ensuring that such content does not violate any applicable law, including but not limited to intellectual property, privacy, and data protection laws. 

1.2 Personal Data. By using the Digital Signature functionality, the Client authorizes Pipefy and its third-party providers to process the personal data necessary to execute electronic signatures. The Client grants Pipefy and its third-party providers the rights necessary to process its Content for the purpose of providing the Digital Signature functionality. Pipefy declares that the processing of personal data will be carried out in compliance with applicable privacy laws, ensuring that appropriate technical and organizational measures are adopted to protect such data. The Client declares that it has obtained all necessary authorizations for the processing of personal data provided to Pipefy and its third-party providers for the execution of electronic signatures, in compliance with applicable privacy and data protection laws. 

2. Data Security. Client data used within the Digital Signature functionality is securely transmitted and used solely for the specific signature request. All documents and registration data submitted through the Digital Signature functionality will be stored by Pipefy and made available to all signatories and for potential audits during the legal retention period, in accordance with Pipefy’s data retention policy. The Client acknowledges and agrees that Pipefy will not be liable for any loss or damage resulting from the use of the Digital Signature functionality caused by the Client’s failure to comply with legal or contractual obligations.

2.1. Legal Validity. Pipefy’s Digital Signature functionality complies with applicable legal requirements for the validity of electronic signatures. The Client acknowledges that it is solely responsible for ensuring that the use of the Digital Signature complies with the applicable laws, needs, and regulations of its jurisdiction, including obtaining any necessary consents or authorizations. Pipefy makes no warranties regarding the acceptance of digital signatures by authorities or third parties.

3. Restrictions. The Client may not use the Digital Signature functionality to: (a) simulate, through automated means, actions of a User to perform tasks or collect information; (b) commit fraud or deceive third parties; (b) violate any technical documentation, usage guidelines, or these Terms and Annexes; (c) use the Digital Signature functionality for any purpose other than sending documents for signature; (d) send documents with the intent of promotion/marketing; (e) infringe, violate, or misappropriate any Intellectual Property rights of Pipefy or third parties. Failure to comply with these restrictions may result in the immediate suspension or termination of access to the Digital Signature functionality, without prejudice to other applicable measures.  

4. Limitation of Liability. Pipefy employs advanced techniques to ensure the security and validity of digital signatures but does not guarantee the absolute integrity or accuracy of signatures requested and executed. The Client and signatory parties assume full responsibility for verifying the validity and enforceability of the signatures according to their specific needs. No information or signature generated by the Digital Signature functionality constitutes any warranty not explicitly stated in this Annex. Pipefy shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of the Digital Signature functionality, including, without limitation, loss of profits, revenue, or data, even if Pipefy has been advised of the possibility of such damages.

5. Pricing and Availability. Access to the Digital Signature functionality is provided on a pre-paid usage-based licensing system. Except for free trials or plans, the Client will pay all amounts specified in the Purchase Order and/or Virtual Account for PipeSign, regardless of actual usage, during the contracted term, which may be monthly, annual, or multi-year, as specified in the Purchase Order and/or Virtual Account. Fees are non-cancelable, non-cumulative, and non-refundable, and the Client may use the purchased quota only during the Contract Term. For all purposes, the volume recorded in the Virtual Account will be considered for determining and billing any overages in contracted quotas, as regulated in the Terms. The Client acknowledges that failure to use the Digital Signature functionality within the contracted period does not entitle it to refunds or credits for future periods. Pipefy reserves the right to adjust prices and availability terms with prior notice to the Client.

6. Updates and Modifications. Pipefy reserves the right to update this Annex or modify the PipeSign services periodically due to changes in legislation or regulatory requirements, security measures, circumstances beyond Pipefy’s control, or ongoing development of the services. Pipefy will notify the Client of any modifications to these Terms that may negatively impact the Client’s use of the services at least 30 days in advance, via email or in-product notification. Continued use of PipeSign after such updates constitutes acceptance of the modified terms.7. Term and Termination. The Client may access and use PipeSign while in compliance with this Annex and the Agreement. Pipefy may modify, discontinue, or terminate access to PipeSign, in whole or in part, at its sole discretion, in accordance with the provisions established in the Agreement. Upon termination, for any reason, the Client must immediately cease using PipeSign and will no longer have access to the Digital Signature functionalities.