Customer Success and Support
Slow responses and ticket backlogs impact the customer experience. With no-code workflows and AI Agents, Customer Success and Support teams automate flows and respond faster without losing the human touch.
Gain predictability and operational confidence with automations that ensure SLA compliance and full transparency for customers and managers.
Standardize communications, reduce delays, and accelerate customer value delivery with integrated, trackable flows from start to finish.
Maximize returns and cut manual work with intelligent workflows and AI Agents that optimize time, resources, and team performance.
With no-code workflows and AI Agents, Customer Success, Support, and Customer Advocacy teams eliminate bottlenecks, speed up responses, and deliver consistent experiences in every interaction.
Standardize and accelerate onboarding to ensure a smooth, error-free journey. Reduce rework and deliver value from day one.
Centralize requests in a single channel with full visibility and automated SLAs. Resolve faster, avoid penalties, and strengthen trust in every interaction.
Automate surveys and collect feedback in real time to measure CSAT and NPS. Turn satisfaction data into continuous improvements for your support operation.
Pipefy is the ultimate platform to orchestrate processes. In one place, you get a powerful studio to build your AI Agents and a complete orchestration platform so they can operate, scale, and generate value with intelligence and security.
Our platform includes exclusive accelerators that combine no-code and natural language to bring your company into the AI era without the complexity.
With AI Agents, workflows, and no-code, Customer Success, Support, and Customer Advocacy teams eliminate bottlenecks, speed up responses, and deliver consistent experiences in every interaction.
Forrester’s independent Total Economic Impact™ study quantified the tangible impact Pipefy delivers on business operations.
Only Pipefy brings together easy setup, hundreds of integrations, governance certifications, and an incredible user experience for your teams. All of that without overloading your technical team.
