Chosen by market leaders

77% faster

Speed up approvals and reduce SLAs in critical processes.

40% more efficient

Connect teams and legacy systems with intelligent workflows.

Proven +220% ROI

Turn efficiency into real financial outcomes.

Specialized solutions that boost SSC efficiency

With low/no-code workflows, portals, and AI Agents, Pipefy closes operational gaps, connects ERPs, HCMs, and legacy systems, and delivers more control, speed, and ROI—without overloading IT.

CSC - SKU 1 - P2P
RH - SKU 4 - HRSD
L2 FINANCEIRO - SKU 2

Procure-to-pay (P2P)

Orchestrates the full purchasing cycle with workflows integrated to legacy systems and AI Agents that automate quotes, validations, negotiations, and follow-ups.

CSC - SKU 1 - P2P

HR requests (HRSD)

Improve employee experience and reduce SLA by centralizing requests in a unified portal, with 24/7 support via an AI Assistant and ERP integrations.

RH - SKU 4 - HRSD

Accounts payable and invoices

More flow and governance with AI-powered invoice validation, payment reconciliation, and supplier communications.

L2 FINANCEIRO - SKU 2

End to end: your operation fully orchestrated and efficient

Employee journey

Benefits management

HR Service Delivery

Purchase request

Supplier negotiations

Billing and collections

Monthly accounting close

Agentic AI: strategic impact in shared services (SSC)

Case: procure-to-pay (P2P)

Unstructured

20 days
(6 hours)
  • Decentralized, manual requests
  • Lack of traceability and compliance
64%

Structured

7 days
(4 hours)
  • Standardized, centralized requests
  • Manually documented approvals
70%

Automated

2 days
(3 hours)
  • Automated approval alerts and notifications
  • ERP and cost center integration
  • Reduced errors and rework
99%

Agentic

Minutes
  • AI runs automated negotiation rounds
  • Classifies results and recommends decisions
  • End-to-end traceability

The definitive platform to orchestrate processes

Pipefy is the definitive platform to orchestrate processes. In one place, you get a powerful studio to build your AI Agents and a complete orchestration platform so they can operate, scale, and generate value with intelligence and security.

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How does Pipefy simplify AI Agent adoption?

Our platform includes exclusive accelerators that combine no-code and natural language to bring your company into the AI era—without complexity.

AI Workflow Builder

Agent Library

No-code prompt

Leaders’ choice: AI and no-code for immediate results

With no-code workflows and AI Agents, even mature SSCs can increase operational efficiency. Record-time implementation and proven ROI in just a few months.

“O Pipefy ajudou nosso CSC a eliminar processos manuais e reduzir 67% o tempo médio de resposta — alcançamos 228% de ROI em poucos meses.”

Diogo Ayres

Service Designer

“Antes do Pipefy, usávamos um sistema totalmente baseado em papel. Todas as aprovações eram feitas por e-mail — era uma loucura, e as coisas se perdiam o tempo todo. Agora isso não acontece mais.”

Aubrey Saunders

Accounts Payable Supervisor
Forrester-500x

Proven results: efficiency that accelerates your business

Forrester’s independent Total Economic Impact™ study quantified the tangible impact Pipefy delivers to business operations.

260 % Return on investment (ROI)

40 % Average time saved

50 % Reduction in development time

< 6 months Payback period

Read the full report

Artificial intelligence made real in your daily work

Only Pipefy combines simple implementation, hundreds of integrations, governance certifications, and an amazing user experience for your teams—without overloading the technical staff.

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