Pipefy has been recognized with the 2025 “Best Ease of Use” badge in the IT Management category, among many others, by Capterra.
Pipefy is one of the leading platforms in the workflow automation industry, providing a dynamic tool for streamlining and managing business processes across teams. The solution’s intuitive interface and customizable workflows empower organizations to enhance productivity and maintain operational consistency.
These recognitions and awards are based on independent reviews collected by Gartner Digital Markets, which highlights top-rated tools in different categories to help buyers identify the highest-rated software companies that users love and trust.
Some of Pipefy’s users have shared their experiences with the platform:
“Pipefy’s user-friendly interface and no-code building solution allow us to easily train our team on new processes or process changes. In an evolving industry landscape, the agility offered by using Pipefy is critical to long-term success.” – by Maximilian B.
“The software is a reliable recruitment management solution that streamlines all hiring processes and ensures an increase in operational efficiency.” – by Gedion B.
“I like that it comes with great AI automation features and also comes with great HR features. It also comes with great automation features.” – by Hassan K.
Pipefy has also been featured in the 2025 top-rated software flagship report during the first quarter:
- Capterra Shortlist for Customer Service Software Report
- Capterra Shortlist for Purchasing Software Report
- Capterra Shortlist for Business Process Management Software Report
- Capterra Shortlist for Customer Success Software Report
- Software Advice Frontrunner for Purchasing Software Report
- Software Advice Frontrunner for Customer Service Software Report
- Software Advice Frontrunner for Business Process Management Software Report
- Software Advice Frontrunner for Customer Success Software Report
- GetApp Category Leader for Purchasing Software Report
- GetApp Category Leader for Customer Success Software Report
Why choose Pipefy?
With an overall rating of 4.6/5 and 300+ user reviews across Gartner Digital Markets platforms, Pipefy combines the power of workflow automation with an intuitive no-code platform, Artificial Intelligence (AI) tools and native AI Agents, empowering business teams to design, automate, and optimize their processes.
From HR and finance to customer service and IT management, Pipefy empowers organizations to replace manual work with smart workflows, reduce errors, and gain full visibility into operations—all without depending on technical resources.
Recognized by thousands of companies across more than 100 countries, Pipefy delivers measurable impact. A Forrester Total Economic Impact™ study found that organizations using Pipefy achieved a 260% ROI, with up to 40% reduction in manual tasks and deployment times cut in half.
Whether scaling enterprise operations or streamlining small-team processes, Pipefy helps businesses unlock agility, efficiency, and consistent results.
Get started with Pipefy today
Discover why global teams trust Pipefy to automate workflows with AI, reduce manual work, and gain full visibility into operations. Book a free demo today and find out how Pipefy’s solutions can simplify IT management and more:
