![](https://assets-site.staticpipefy.com/production/wp-content/uploads/2022/01/business-process-outsourcing-500x281.jpg)
Isabelle Wuilleumier Salemme
Head of Customer Support @Pipefy. She uses her extensive Pipefy knowledge to help users make the best of Pipefy via support and writing informative content pieces. Besides being in charge of support, she's an avid reader, a coffee lover, and a professional photographer.
![](https://assets-site.staticpipefy.com/production/wp-content/uploads/2022/01/business-process-outsourcing-500x281.jpg)
![process mapping](https://assets-site.staticpipefy.com/production/wp-content/uploads/2021/04/Process-Mapping-B-1-500x281.png)
Process Mapping: How to Build a Precise Process Map & Improve Efficiency (With Examples & Templates)
16 min read
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![](https://assets-site.staticpipefy.com/production/wp-content/uploads/2020/10/CRM-workflow-500x334.jpg)
What is a CRM Workflow and How to Create It
7 min read
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![](https://assets-site.staticpipefy.com/production/wp-content/uploads/2020/09/tips-to-improve-customer-satisfaction-500x334.jpg)
Tips to Improve Customer Satisfaction
6 min read
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![](https://assets-site.staticpipefy.com/production/wp-content/uploads/2020/09/Work-Management-know-about-it-500x334.jpg)
Work Management: What Do You Need to Know About It?
7 min read
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![Mapping your customer onboarding journey](https://assets-site.staticpipefy.com/production/wp-content/uploads/2020/08/Customer-onboarding-journey-500x333.jpg)
The Importance of Customer Support During Onboarding
3 min read
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![Effective Complaint Management](https://assets-site.staticpipefy.com/production/wp-content/uploads/2023/08/Effective-Complaint-Management-1-500x281.png)
Effective Complaint Management: 10 Steps to Customer Success
8 min read
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![Customer Satisfaction Headers](https://assets-site.staticpipefy.com/production/wp-content/uploads/2020/07/alvaro-serrano-kr8XPYuSI8-unsplash-3-scaled.jpg)
It’s all about Customer Satisfaction: why this should be your primary KPI*
3 min read
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![](https://assets-site.staticpipefy.com/production/wp-content/uploads/2020/04/customer-support-contact-us.jpg)
Boosting Customer Experience: The Key Benefits of Having an Integrated Customer Support
8 min read
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![](https://assets-site.staticpipefy.com/production/wp-content/uploads/2020/04/Feedback.jpg)
Turning Customer Feedback Into Real Results
7 min read
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![](https://assets-site.staticpipefy.com/production/wp-content/uploads/2015/11/toa-heftiba-turn-prospects-into-customers-500x319.jpg)
Best Sales Strategies to Convert Prospects Into Customers
6 min read
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![Steps to Becoming an Effective Leader](https://assets-site.staticpipefy.com/production/wp-content/uploads/2023/08/Steps-Becoming-Effective-Leader-500x281.png)
5 steps to becoming an effective leader
7 min read
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