Automate service management with Pipefy

Never struggle with the lack of information again
Standardize processes with automated, self-service requests
Processes run right the first time, avoiding loss of time and money
Build a portal and customize it with policies, guidelines and documents for each request form
No more messy requests arriving in different formats and through different channels
View all interactions with stakeholders, understand deadlines, and visualize priorities in a single place.
Your stakeholders will find all service request forms and detailed information in a customized portal.

Visualize all service requests in one place
With Pipefy, you have full visibility of every request, so you can stay on top of what's going on without leaving the platform.
Get full visibility into service requests with PipefyFollow all requests and see all information and documents, organized in a single place
Get full visibility into who is responsible for what, so managers can ensure every request is addressed
See all due dates to avoid missing deadlines or leaving a service request unsolved

Centralize the communication and keep everyone in the loop
You need to keep a lot of people happy and in the loop, so automating and centralizing communication is a must. With Pipefy, getting the word out and communicating the status of service requests is a breeze.
Improve the communication with PipefyAccess all important information about every service request, without the need to toggle among tools
Receive and manage service requests, feedback, and questions, all in a single place
Enable automated communication so stakeholders know the status of their requests at all times
Connect Pipefy to your favorite software with ease
Whatever your department, handle demands faster
Companies across the globe optimize their services with Pipefy
We were communicating with our clients by email and manually tracking the progress of each marketing request. Nowadays, 100% of the requests that are captured on Pipefy correctly, are executed correctly."
Devon Meerholz
Chief Creative and Operations Officer at IMImobile South Africa
Now, when hiring managers submit recruitment requests, they have to answer a series of questions, such as salary and job requirements. So when we get the requests, we don’t have to track down missing information.”
Renan Souza Lima
Strategic Analyst at Carglass
With Pipefy, our technical customer support process is faster and has clearer rules. We can simply look at the dashboard to see which support requests are going beyond our service-level agreements.”
Ilyana Nazirah Rozaini
Digitization Program Specialist at GE Healthcare