IT Service Management

Overcome increasing ticket volume with fast-to-deploy IT Service Management (ITSM) automation

Meet your SLA and NPS goals with the IT Service Management software that takes manual, unnecessary work out of your hands and helps you deliver excellent service experiences.

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Manage your IT operation and hit your SLAs seamlessly

Create workflows in minutes, insights in seconds

Pipefy AI creates custom processes instantly; all you have to do is ask! Increase your decision-making power by requesting data and information to reveal trends and strategic insights.

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Get a pre-built service catalog and ITIL compliant processes

True impact you can measure and display


Faster SLA

From 4 days to 1


Return over Investment (ROI)

Average customers' ROI


2-6 weeks

Pipefy's deployment time

Average reported by customers

Since we implemented Pipefy, we have been able to control and automate many processes... our efficiency increased between 30 - 40% with Pipefy implementation.”
Uelinton Santos
COO at The99
Pipefy is highly customizable by the user, no developers required. It has one of the most robust tool sets out-of-box in its segment (I'm looking at automation, sophisticated input forms, and databases).”
Bojan Savic
Manager - Channel Digital Transformation at TELUS
An easy software, where you can create your own process, customizing all the fields and giving your personality to it without the need of any technical support. This accelerates a lot of evolution and gives flexibility to the team.”
Allan Vinicius Silva
Buyer at Electrolux

For Pipefy, security is paramount

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