“Pipefy is an easy-to-use, highly customizable platform. In addition to being implemented across my key processes, it has proven to be a scalable tool for other processes and teams within my organization.”
Trusted by market leaders
Why retail companies across all segments choose Pipefy
Fast time to value
Turn operational complexity into automated execution
Digitize critical routines quickly and accurately, enabling teams to handle growing operational volume with fewer manual steps. Pipefy goes live in weeks—reducing errors, accelerating execution, and easing IT backlog.
Unified platform
Connect teams, systems, and decisions in one place
Pipefy acts as the orchestration layer across people, systems, and processes—centralizing data, documents, approvals, and decisions. This eliminates silos and increases visibility and predictability across critical operations.
Scalability
Increase operational capacity without increasing headcount
Scale standardized operations across stores, regions, and franchises with audit trails, SLA visibility, exception handling, and multi-team governance.
Proven results:
Efficiency that drives your business
Forrester’s independent Total Economic Impact™ study demonstrated the financial impact Pipefy delivers in complex operations—including critical processes found in industrial companies across all segments.
Result 1
260%
Return on investment (ROI)
Result 2
40%
Reduction in process resolution time
Result 3
50%
Reduction in development time
Result 4
< 6 months
Average payback period
Peer Insights: what customers say about Pipefy
“Pipefy is a workflow tool we use not only as BPM, but also as an Intelligent Orchestration Platform, integrating multiple digital solutions (such as OCR and Artificial Intelligence) and legacy systems.”
“A modern tool that meets all the company’s needs and delivers quick solutions, supporting the creation and management of procedures.”
The platform global leaders trust to innovate and scale.
Pipefy is one of the most respected platforms in the market, recognized by leaders
for its innovation, robustness, and operational impact.
With Pipefy, your data security is a priority
Pipefy is the only platform that combines process automation with built-in governance and enterprise-grade security, delivering compliance by design, full auditability, and precise control over AI and sensitive data.
Security & Compliance certifications
SOC1, SOC2, ISO 42001 and ISP 27001 + ISOS Compliance
Artificial Intelligence
- Your data is not used to train AI.
AI does not access your sensitive data. - “BYOLLM” (Bring Your Own LLM) / “Model-agnostic.”
Control your AI architecture. Zero-retention policy options for sensitive data.
Product security
- Single Sign-On and 2FA
- Password complexity
- Uptime – 99.9%
- LDAP permissions management available.
Governance, visibility, and monitoring
- Custom permissions, user groups, and service accounts.
- Admin dashboard—users, consumption, logs, connected apps, and more.
- Demand management and application lifecycle management.
Chosen by leaders: AI and no-code for immediate results
With no-code workflows and AI Agents, companies have accelerated operations, reduced costs, and given teams more freedom to focus on what truly matters.
Frequently asked questions
If you need help, we’re here to guide you and provide full support
What problems does Pipefy solve for retail organizations?
Pipefy orchestrates retail processes across finance, operations, HR, and risk, connecting systems and teams into governed workflows. It helps eliminate manual handoffs, improve visibility, and scale operations without replacing existing platforms.
How does Pipefy fit into an existing retail technology stack?
No. AI Agents automate repetitive operational tasks and coordination steps. Strategic decisions remain with business and operational leaders—now supported by standardized execution, better context, and real-time visibility. Pipefy acts as a process orchestration layer on top of your ERP, OMS, CRM, and financial systems, connecting intake, approvals, exceptions, and execution through workflows and integrations.
Can Pipefy automate Accounts Payable and Receivable in retail?
Automated workflows operate with clear rules, approvals, SLA tracking, and full audit trails. Every action is recorded in a single system, simplifying audits and supporting regulatory requirements.
Yes. Pipefy standardizes and automates AP & AR workflows such as intake, validations, approvals, exception handling, and ERP integration using AI Agents and no-code configuration.
How does Pipefy support governance and compliance at scale?
Pipefy delivers results in days, not months. Most teams launch their first automated workflows within 15–20 days, with measurable efficiency gains in the first weeks.
Pipefy provides audit trails, SLA tracking, approval logs, and role-based access controls to ensure consistent execution and traceability across stores, franchises, and regions.
How long does it take to deploy Pipefy in a retail environment?
Pipefy is designed for fast deployment. Teams can configure and launch workflows in days or weeks, starting with one use case and expanding progressively.
Artificial intelligence becoming real in your daily work
Only Pipefy brings together easy setup, hundreds of integrations, governance certifications, and an incredible user experience for your company’s teams—without overloading your technical staff.
