“Pipefy is an easy-to-use, highly customizable platform. In addition to being implemented across my key processes, it has proven to be a scalable tool for other processes and teams within my organization.”
Trusted by market leaders
Why utilities companies across all segments choose Pipefy
Fast time to value
Turn utilities operations into intelligent flows with AI Agents.
Digitize requests, readings, inspections, and critical routines with speed and accuracy—reducing errors and accelerating delivery with less IT backlog.
Unified platform
Connect teams, legacy systems, and processes in a single platform
Standardize workflows, integrate ERPs and meters, centralize requests, and ensure end-to-end traceability across the entire operation.
Scalability
Grow without limits with governance and continuous performance
Manage large data volumes, expand essential operations, and guarantee full compliance with advanced control over automations and AI Agents.
Proven results:
Efficiency that drives your business
Forrester’s independent Total Economic Impact™ study demonstrated the financial impact Pipefy delivers in complex operations—including critical processes found in industrial companies across all segments.
Result 1
260%
Return on investment (ROI)
Result 2
40%
Reduction in process resolution time
Result 3
50%
Reduction in development time
Result 4
< 6 months
Average payback period
Peer Insights: what customers say about Pipefy
“Pipefy is a workflow tool we use not only as BPM, but also as an Intelligent Orchestration Platform, integrating multiple digital solutions (such as OCR and Artificial Intelligence) and legacy systems.”
“A modern tool that meets all the company’s needs and delivers quick solutions, supporting the creation and management of procedures.”
The platform global leaders trust to innovate and scale.
Pipefy is one of the most respected platforms in the market, recognized by leaders
for its innovation, robustness, and operational impact.
With Pipefy, your data security is a priority
Pipefy is the only platform that combines process automation with built-in governance and enterprise-grade security, delivering compliance by design, full auditability, and precise control over AI and sensitive data.
Security & Compliance certifications
SOC1, SOC2, ISO 42001 and ISP 27001 + ISOS Compliance
Artificial Intelligence
- Your data is not used to train AI.
AI does not access your sensitive data. - “BYOLLM” (Bring Your Own LLM) / “Model-agnostic.”
Control your AI architecture. Zero-retention policy options for sensitive data.
Product security
- Single Sign-On and 2FA
- Password complexity
- Uptime – 99.9%
- LDAP permissions management available.
Governance, visibility, and monitoring
- Custom permissions, user groups, and service accounts.
- Admin dashboard—users, consumption, logs, connected apps, and more.
- Demand management and application lifecycle management.
Chosen by leaders: AI and no-code for immediate results
With no-code workflows and AI Agents, companies have accelerated operations, reduced costs, and given teams more freedom to focus on what truly matters.
Frequently asked questions
If you need help, we’re here to guide you and provide full support
What does Pipefy automate in Utilities operations?
Pipefy orchestrates end-to-end critical processes in Utilities, including field operations, asset management, technical requests, inspections, HSE, payments, supplier onboarding, and regulatory workflows. The platform centralizes data, documents, rules, and decisions into governed and auditable workflows—reducing rework and increasing operational predictability.
Does Pipefy replace specialists, engineers, or critical industry teams?
No. AI Agents automate operational tasks, validations, repetitive analyses, and initial triage. Technical and strategic decision-making remains with engineers, specialists, and leaders—now empowered with greater context, standardization, visibility, and control.
How does Pipefy ensure governance, compliance, and traceability?
All workflows operate with explicit rules, audit trails, SLA controls, and complete decision records. Every step, document, approval, and integration is logged in a single system, simplifying audits, meeting regulatory requirements, and reducing operational risk.
What is Pipefy’s time-to-value for Utilities?
Pipefy delivers results in days, not months. Initial workflows typically go live within 15 to 20 days, with clear efficiency gains, SLA reductions, and increased predictability visible from the very first weeks—without reliance on traditional development.
Artificial intelligence becoming real in your daily work
Only Pipefy brings together easy setup, hundreds of integrations, governance certifications, and an incredible user experience for your company’s teams—without overloading your technical staff.
