DMAIC

Template

Pipefy´s DMAIC Template is based on Six Sigma continuous improvement methodology. It has all the necessary steps to solve an issue or improve any process in an optimized fashion.

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Template structure

See how this template is structured. As this is just an example, you can customize it.

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  • 1. Problem description

  • 2. Improvement object

  • 3. Improvement object description

  • 4. DMAIC requester

  • 5. Customer type

    • Internal customer
    • External customer
  • 6. Customer demands

  • 7. Expected goal achievement date

Define

 

  • 1. Project leader

  • 2. Sponsor

  • 3. Project team

  • 4. DMAIC scope

  • 5. Process map

  • 6. Current performance

  • 7. Improvement goal

  • 8. Critical-to-Quality (CTQ) list

  • 9. Required budget

  • 10. Needed resources

Measure

 

  • 1. SIPOC diagram

  • 2. Quality KPIs

  • 3. Costs KPIs

  • 4. Productivity KPIs

  • 5. Possible problem causes

Analyze

 

  • 1. Attach Pareto Chart

  • 2. Ishikawa Diagram

  • 3. Five Whys

    • First Why
    • Second Why
    • Third Why
    • Fourth Why
    • Fifth Why
  • 4. What are the root causes of the problem?

  • 5. Measurement System Analysis

  • 6. Linearity

  • 7. Stability

  • 8. Repeatability

  • 9. Reproducibility

Improve

 

  • 1. Brainstorm possible solutions.

  • 2. Attach new process map.

  • 3. Action start date

  • 4. Have the solutions been implemented?

    • Yes
    • No

Control

 

  • 1. Was the goal achieved?

    • Yes
    • No
  • 2. Updated standard operating procedure

  • 3. DMAIC project savings

DMAIC cycle done

 

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