Discover Pipefy

Want something better than ServiceNow?

Name: Pipefy
Brand: Pipefy
Rating: 4.5 (138 reviews)

We help teams to independently build, deploy and customize automated digital workflows, with no technical skills needed.

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Pipefy dives deeper into your needs

Use the #1 ServiceNow Alternative and make business processes from HR to Finance, CS to IT hassle-free. Through fast-to-deploy, no-code, automated workflows, Pipefy is built for the future from day one to enhance speed and visibility, and deliver higher quality outcomes, so requesters, agents and managers are more efficient every day.

It’s intuitive and fast to deploy

Creating workflows is easy with our user-friendly, no/low-code platform. Easily deploy processes, design your ideal flow and use our features to your advantage.

It’s a modern cloud alternative

Pipefy is a fresh option for modern operations that are looking for a powerful, single version platform. It's a safe, high performance, automatically updated and 100% in the cloud tool.

It's the future of service management

Pipefy is ready to scale with your company. Whether you are in HR, Finance, CS or IT, we have a solution that will help you achieve your business outcomes.

Why Pipefy is the best option for you

Customize your workflows, no code needed

Whether you choose a pre-built template from our gallery or start a process from scratch, Pipefy’s highly customizable options allow you to add your business rules to each step of a process. Include mandatory information, deadlines, identify who can authorize requests, and much more so you can design an efficient and customized workflow.

Integrate other apps with Pipefy

To build a truly integrated and error-proof operation, simply connect your department and company systems with Pipefy. From Microsoft Teams to SAP, SMS to Workday, Google Apps to NetSuite, ensure your data flow is secure and centralized in a single tool.

Centralize your requests information

Use Pipefy’s online forms and service portals to collect standardized information, or integrate other tools to your processes, such as SMS, email and chat apps, so all requests are received through a single channel, no matter how they were submitted.

Streamline your operation

From better visibility and control to streamlined automated workflows, Pipefy helps you ensure an easy to use and error-free operation. Track your team’s activities, delegate tasks, create automation rules and standardize execution to achieve excellence throughout your custom process all with no coding required to implement.

Don’t just take our word for it

See how our customers rate us on G2 versus ServiceNow’s customers.

Read the G2 grid report

Pipefy is a leader in
Workflow Management on G2

From Customer Service
to Human Resources and Finance,
Pipefy helps your work to flow

Employee Journey Workflows

Pipefy HR helps you scale your case management process, drive costs down with automation and integrations and build workflows with no/low-code. All of that in a single place.

Customer Service & Support Workflows

Automate and integrate your processes with Pipefy CS: an easy to deploy, no/low-code app, so your team has more time to focus on strengthening their relationships with customers.

Finance & Shared Services Workflows

Pipefy Finance enables you to automate manual tasks, securely centralize financial data and information, integrate popular financial tools and build your own dashboards in a single tool.

Teams around the globe choose Pipefy as their #1 service management platform

Check out our case studies

With Pipefy, our technical customer support process is faster and has set rules to better support our organization. With their dashboard feature, we can monitor the progress of our support requests and track how many are going beyond our service-level agreements.

Ilyana Nazirah Rozaini

Digitization Program Specialist at GE Healthcare

We were communicating with our clients by email and manually tracking the progress of each marketing request. Nowadays, 100% of the requests that are captured on Pipefy correctly, are executed correctly.

Devon Meerholz

Chief Creative and Operations Officer at IMImobile South Africa

What we really needed was a solution that would work not only for us but also for our external partners. This enabled us to get a very clear sense of accountability within a system throughout the entire value chain.

Abey Mokwatsane

Managing Executive of Brand at Vodacom

We no longer have to follow up with people to get all the information we need. And the automated alerts notify necessary parties when one stage in the process is complete and the next can begin.

Mauricio Rizzi

Customer Service and Procurement Manager at Samsonite

Have any questions?

Watch a product tour, request a demo, or talk to one of our experts to learn more about how Pipefy can help you improve your process

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Pipefy helps your team achieve more, faster than ever