Procure-to-Pay: P2P Process Key Steps and Best Practices
What is the procure-to-pay (P2P) process?
The procure-to-pay (P2P) process, also sometimes referred to as purchase-to-pay, is a structured workflow that involves receiving goods or services and issuing payments. Procure-to-pay is a part of the larger procurement process.
This process connects the purchasing department and the accounts (AP) department and directly influences a company’s financial projections and quarterly financial statements, which is why it’s important that the P2P process is connected and managed properly.
The procure-to-pay process is often automated in order to reduce risk and improve efficiency. Most often, procure-to-pay is managed with a low-code business process automation tool.
While this may vary based on company needs, the procure-to-pay process typically involves automated key features like:
- Selecting goods and services from a catalog of approved suppliers.
- Sending purchase requisitions.
- Creating purchase orders.
- Processing and reconciling invoices.
- Submitted approved payments.
Why is procure-to-pay important?
Procure-to-pay is important because it saves costs by reducing manual and laborious work, increasing accuracy, and improving efficiency and financial controls. A bonus benefit that the procure-to-pay process provides is enforcing compliance and order, which is essential for guaranteeing accuracy and maximizing contract values.
Common procure-to-pay challenges
Like any business process, procure-to-pay processes can experience issues that keep them from operating smoothly. These issues can stem from challenges related to:
- Adopting new technology
- Managing and efficiently implementing process integrations, changes, and optimizations
- Lacking an overall layer of governance and compliance control
- Contract management
- Data organization
- Invoice reconciliation
- Invoice processing costs
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Benefits of the procure-to-pay process
Given the numerous parties and steps involved in the procurement process, there is significant room for automation to improve workflow efficiencies, lower costs, and build better relationships with suppliers. With procure-to-pay solutions, teams can:
Approvals, requisitions, purchase orders, notifications, and payments are processes that follow basic and consistent rules. Automating this can reduce friction and improve efficiency to make the procurement process much leaner and minimize the propensity for error.
In addition to making the procurement process more consistent, automation can reduce the costs associated with maintaining them. The more steps you can automate, the more man-hours can be reduced or assigned to more productive tasks.
Gain total visibility into purchasing
By tracking each step of the process and centralizing data through stack extensibility, managers have a complete picture of historical and planned purchases and expenditures.
Strengthen relationships with vendors and suppliers
By speeding up approval and payment processes, vendors receive purchase orders quickly and get paid on time. Everyone benefits from predictable, smooth processes.
Negotiate with authority
Negotiations are about business leverage and access to information. Automation gives a business the flexibility to choose from a larger pool of vendors because managing those vendors is less of a burden.
Procure-to-pay: 9 steps of an efficient process
While every business is unique, most companies will follow a common series of steps for their procure-to-pay process. Below is a detailed breakdown of the seven core steps that make up the procure-to-pay process, plus some bonus steps to build a more resilient procure-to-pay process:
Step 1: Create a purchase requisition
When an employee needs to purchase a good or service, they create a document called a purchase requisition and send it to a manager for approval. Depending on the purchase amount, the purchase requisition may require multiple approvals.
Step 2: Select a vendor
After a manager approves a purchase requisition, employees must consult an approved-vendor list when deciding where they’ll purchase the item(s). This decision may involve factors such as industry, location, and price.
Step 3: Create a purchase order
A procurement employee then creates a purchase order (PO) to send to the chosen vendor. Depending on the size and type of purchase, there may be multiple POs sent to multiple vendors.
Step 4: Receive goods and services
After the vendor(s) receive the purchase order(s), they deliver the goods or services to the purchaser. Assuming there are no issues that the vendor must address, procurement managers approve the transaction and mark the purchase order as “‘fulfilled.”
Step 5: Receive an invoice matching the purchase
The vendor issues an invoice to the purchaser that includes the amount owed and the due date. The invoice will specify the goods or services provided.
Step 6: Reconcile and approve the invoice
In order to appropriately determine the status of the purchase, the vendor invoice must be reconciled with the original purchase order. When the purchaser and other managers formally indicate that they’ve received the product/service, the invoice can move on to the payment process.
Step 7: Pay the vendor
Finally, the procurement department sends the approved invoice to the accounts payable team, who schedules the payment. Typically, this results in an outgoing payment via a check, ACH, or wire transfer to the vendor’s bank account. However, there may be different payment requirements, particularly for international transactions.
Step 8: Analyze performance and identify bottlenecks or points for improvement
Similar to any process, the procure-to-pay process will require consistent maintaince in order for it to continue running efficently and effectively. After all, a solution or step that works well now may not necessarily work as well in 9 or 12 months.
Learn more about process improvment steps and best practices.
Step 9: Update supplier performance
During this time, it’s also important to assess supplier performance. Were goods received or services rendered at the agreed-upon delivery time? Is the quantity, quality, and cost correct per contract agreements?
The same way tracking employee performance performance, so is tracking supplier performance. By keeping an updated supplier performance database, teams are better equipped to negotiate terms, manage the accounts payable process, and improve cost savings and business performance.
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Procure-to-pay solutions and best practices
Using a solution like low-code BPA software to automate the procure-to-pay process will ensure that the steps are performed consistently, efficiently, and affordably. It also is a scalable solution that can enable the procurement department to manage large operations without having to increase staff to handle all the moving parts.
Here are some best practices to keep in mind as you build and optimize your procure-to-pay process:
Leverage a procure-to-pay software solution
Procure-to-pay software builds a stronger link between procurement and accounts payable departments by automating repetitive or manual tasks, increases process efficiency, organizes invoices and contracts, and leads to higher time and money savings.
With procure-to-pay software, companies can become more financially efficient by reducing the transaction costs of the company’s procurement activities.
Learn more about procure-to-pay automation.
Automate when and where you can
In traditional procurement workflows, the request and approvals steps usually are the most time-consuming and error-prone steps. Workflow automation software can help standardize request creation, define requirements that must be completed to ensure consistency and quality, quickly send and track active approvals, and designate rules about who needs to approve certain types of purchases.
Centralize your procurement process to skip rework and improve efficiency
Centralize all of the information about ongoing and historical procurement processes so that no one has to waste time scrounging through documents or emails to understand the state of a project. This also helps to ensure that information is not lost and steps are not forgotten.
Gain control and visibility over your procure-to-pay process with Pipefy
A well-designed and implemented procure-to-pay process can help to improve the efficiency and quality of the procurement process in a scalable manner — and Pipefy’s low-code automation platform can help do that.
When you need to take control of your finance department and procure-to-pay process with the big picture in mind, Pipefy is the perfect partner. Pipefy improves workflows by adding automation that cuts repetitive, time-consuming tasks, and streamlines communication and connections between teams, departments, and processes.
Pipefy’s platform centralizes operations by easily integrating with your favorite software to unlock a seamless, streamlined, accurate, and secure, procure-to-pay operation — all from a single platform.