How Enkla Juridik tripled its size in one year with Pipefy

Enkla Juridk

Enkla Juridik is a civil law firm based in Sweden. Founded in 2018, the company’s mission is to help private parties, small and medium businesses navigate and resolve legal matters. Enkla Juridik has three offices throughout Sweden and has experienced rapid growth.

3x growth
in one year

20% revenue
growth

Challenges

We used to manage all process flows, from the customer requests for quotation to final deliveries, through email and spreadsheets

Gain control over all inbound demands

Legal procedures are infamous for their bureaucracy and long process cycles. Niels Groenewegen, Enkla Juridik’s Co-founder, dreamed of taking a different approach to providing law services.

Since founding Enkla Juridik’s, Niels and his partner set a best practice to provide a fixed-price quotation for each service in less than 24 hours. “We wanted to give our potential clients perspective on how much each service would cost. No surprises at the end of a proceeding,” explains Groewenegen.

“In the first months of the company, while the operation was small and controlled by only my partner and me, our manual process was running smoothly,” says Groewenegen.

“We used to manage all process flows, from the customer requests for quotation to final deliveries, through email and spreadsheets,” says Groewenegen. “In the beginning, that wasn’t a problem because we had a low volume of customers.”

In 2019, the company started to grow rapidly. More leads asking for quotations meant more demands to deliver. At that time, Niels decided to hire more lawyers to help with the high volume of requests.

Solution

The first thing that caught my attention was how user-f