No more support requests falling through the cracks, causing unreliable expected response times and unhappy customers.
Enforce standards of execution according to each customer request type, and centralize all of the information about your most common requests in one place.
Kanban ViewMandatory Fields
Provide all of the help your customers need, guaranteeing quality support and a response time that meets the customer’s earliest expectations.
Public FormSLA Alerts
Create impressive support experiences for your customers, thanks to a platform that is easy to use that your customers (or team) won’t hate.
Pipefy will centralize all of the communication that will happen between your support team and your customers in an intuitive interface, ensuring no one is left behind or waiting for too long.
You’ll have a customized place to welcome your customers and receive their support requests. You can choose which info you need from them and how to receive it so there are no surprises when it’s time to take action.
Manual and repetitive work can no longer keep your Support Team from your customers. Automate repetitive tasks based on your business rules and delegate away.
More than 50k companies are using Pipefy to deliver amazing results.Empower yourself to do more as well. Join us!