Employee Journey Guide
How to understand the employee journey mapping in an easier and efficient way
Welcome to the Employee Journey Guide
This guide was built to help professionals to organize all employees’ data and manage HR processes with the Lean methodology.
Recruitment and Selection
We can add a fifth process that allows all others: HR Requests.
This process includes all types of requests an employee can inquire about during their journey in your company, such as vacation, benefits and info updates.
Recruitment and Selection
Well, all journeys start at a point. In this case, let’s say that a candidate saw your job offer somewhere—whether that be on social media, job offers platforms or your website. So how should you receive their applications? Email? A LinkedIn message? Your career page? And which information should they send to you?
• Salary expectations
I’m already imagining who is receiving emails about different positions that require various information. And how can this person answer all candidates’ questions during the process? One-by-one via email? But what if there are dozens of candidates applying?
Well, now, this process looks like chaos. This process needs to be organized, controlled and Leaned up. And using the right tools is certainly the best way to manage this process. So take a look at how Pipefy, the Lean management platform, can help you.
Receive applications directly inside Pipefy. Forget emails, paper and copy-and-paste information.
Employee Onboarding: Congratulations!
With Pipefy, you can create a flow to prepare your whole team for this onboarding, providing equipment and software, training sessions and company alignment.
Prepare your team for the onboarding, provide equipment, software and training sessions.Use the Onboarding process template right now
The employee was successfully onboarded! Now we start the third step of the Employee Journey: the Performance Evaluation. Actually, this step doesn’t have a clear ending, because this is the beginning of different cycles inside the company.
The Performance Evaluation is key to any HR strategy. It’s not only a good way to evaluate, but motivate and give new challenges to the employees, always aiming to enhance results, efficiency and the overall work environment within the company.
Well, there are many methodologies to create and apply an Employee Evaluation. The framework we usually use here at Pipefy has five main steps, always done periodically.
Using Pipefy to run the evaluation process, you avoid losing information during the process. You can also rest assured that all information about each employee is in the same place.Manage your Evaluation process with Pipefy
Well, nothing is forever, right? Let’s move on to the last step of the Employee Journey. The Offboarding usually isn’t managed as a key process within the whole journey and it’s a delicate topic.
Offboarding isn’t necessarily directly related to firing, as most people think.
You may need to offboard an intern whose temporary work contract has reached its end or an employee that’s handed in a resignation letter in order to move on to another opportunity.
The last experience of an employee is what they will take and spread to their network—including current employees of the company. And it will directly affect your Recruitment Marketing and Employer Branding strategies.
Use our Employee Offboarding template
Collecting feedback is the best way to improve your whole Employee Journey and positively impact all steps a new employee is going to pass.