Product return management Free Template
This is a process to manage returns, with refund or exchange options.
The process is divided into the following phases:
- return requests,
- analysis,
- contact the client to get the required information,
- receive the return
- refund or exchange it.
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With Pipefy I can improve my customer onboarding process experience on a daily basis because I have a timeline of what happened to each customer, who helped, when, etc. Now I know exactly why a client is delayed and who is responsible for what. Also, I can easily find all the history of this client. From a manager’s perspective, it’s a great way of improving our customer experience.
Marcelo Bentivoglio CEO
