Product return management Free Template

#CS & Support

This is a process to manage returns, with refund or exchange options.

The process is divided into the following phases:

  1. return requests,
  2. analysis,
  3. contact the client to get the required information,
  4. receive the return
  5. refund or exchange it.

Adapt this template for your needs and hit the ground running

Fast and simple to deploy

Get started with your process in minutes with this easy-to-use template.

No/low-code

Customize your unique needs without help from the IT department.

Wide app integrations

Connect your ERP, HRIS, CRM, and other existing tools with Pipefy to build a truly integrated operation.

Customer Service teams across the globe love Pipefy

With Pipefy I can improve my customer onboarding process experience on a daily basis because I have a timeline of what happened to each customer, who helped, when, etc. Now I know exactly why a client is delayed and who is responsible for what. Also, I can easily find all the history of this client. From a manager’s perspective, it’s a great way of improving our customer experience.

Marcelo Bentivoglio CEO

Related templates

Product return management Template

Use this Free Template
Request a demo