Flowchart symbols and explanations
Flowcharts make processes and workflows visible. Below are 17 of the most commonly used symbols for illustrating flows, creating workflow diagrams, and process mapping.
Overview of symbols
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Basic flowchart symbols
Decision diamondIndicates a choice that must be made or a question that needs to be answered. The result determines the next step in the flow.
Or symbolA point in the flow where there is more than one possible next step and where a choice must be made.
Data and document symbols
Document symbolCreation or use of a document is required. Documents include files, emails, reports, orders, or forms.
Multiple documentsSame as above, although the multiple documents flowchart symbol signals that more than one document is required.
DataThe input or output of information. For example, data that must be entered in a form, or a report is displayed.
DisplayA point in the flow where data is displayed visually to a user. For example, a report is generated or information is provided on a monitor.
Input/OutputIdentical to flowchart symbol for data. Indicates information is required at this point in the flow.
Manual inputIndicates a task or step in the workflow that requires data entry or another activity to be completed manually.
Relationship flowchart symbols
Connector, or connection symbolIndicates the flowchart continues at another point, or on another document. Connections symbols are numbered so that they can be matched, especially important for complex flows.
MergeIndicates the intersection between multiple paths in the flow, where two or more work streams or data flows meet.
Other useful flowchart symbols
Predefined processIndicates a process or workflow that requires a high level of detail. Additional information for predefined processes is provided elsewhere, or the process is commonly understood.
Manual operationWork or activity that cannot be automated. Input is required for each instance of the workflow.
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In what types of flowcharts can these symbols be used?
The different types of flowchart symbols are versatile in their usage. Depending on the needs, the symbols can be used to construct the following types of flowcharts:
An illustration of the movement of documents throughout a process or workflow.
A diagram that maps the flow of data or information between apps, systems, departments, and people.
A graphical representation of different courses of action and their outcomes. A decision flowchart can be used to compare multiple alternatives. These types of charts focus on points in the process or workflow at which point a choice must be made.
A type of flowchart used to guide software development and code.
A type of flowchart that emphasizes the organization of controls at the physical or resource level. In other words, a flowchart that illustrates the flow of information or work between systems.
Diagrams that map and illustrate the activities, tasks, and processes necessary to develop a new product.
An illustration of all the tasks, activities, and actions required to complete a process and produce an outcome.
Similar to a process flowchart, a workflow diagram illustrates the tasks and activities that must be completed in order to produce a specific outcome.
Sales process flowchart
Accounts payable flowchart
Additional workflow resources
- Workflow Diagram Examples
- Workflow Terminology
- How to Create Workflows
- Workflow Management System Features
- Workflow: Basic Components
- Brief History of Workflows
- How to Automate Any Process (or Workflow)