Pipefy’s Complaint management template is a simple and complete way to organize your complaints in your company. In this template, you will find all the steps you need to better manage complaints more quickly and easily in an intuitive manner by investigating and finding solutions for your clients.
See how this template is structured. As this is just an example, you can customize it.
- 1. Complaint
- 2. Complaint description
- 3. Customer information
- 4. Name
- 5. Phone
- 6. Email
- 1. Complaint category
- 2. Is this the first time we have received such complaint?
- 3. If not, how often does this complaint arise?
- 1. Person responsible for solution
- 2. Investigation due date
- 3. Complaint criticality
- 1. Action taken
- 2. Reasons
Trusted by 60k users, this could be the beginning of something great.Use this template