Operations Quality Control Template is the perfect tool for your company to manage the analysis and resolution of the observed process deviations. Ensure that the performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer.
See how this template is structured. As this is just an example, you can customize it.
1. Requester name
2. Affected department
3. Process deviation description
1. Critical factors driving the output
2. Deviation trigger
3. Previous defined standards
4. Previous perfomance reports
5. Out-of-control Action Plan (OCAP)
1. Deviation (%)
2. Is the deviation relevant?
3. Justification
4. Is corrective action necessary?
1. Team responsible for correction
2. Has the correction been done?