Process Mapping for Transformation Office


The Process Mapping template was designed for areas that request changes, improvements, automation, and implementations to the officer.
The officer analyses it, confirms the information, draws the process AS IS, draws the process TO BE, sends it to the approval of the soliciting area and implements it.

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Template structure

See how this template is structured. As this is just an example, you can customize it.

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  1. Name
  2. Email
  3. Proposal/Project’s name
  4. Requesting area
  5. Area’s senior manager
  6. Senior manager’s email
  7. Request type
    • Automation/RPA
    • Analytical Model/Machine Learning
    • Redrawing Processes
    • Process Improvements
    • Reports
  8. Description
  9. Purpose
  10. Impact
  11. Financial gains
  12. Degree of confidence in estimated financial gains
    • High
    • Medium
    • Low

Confirmation and team assigning

  1. Manager

Process drawing

  1. Responsible analyst
  2. Kick-off meeting summary
  3. Estimated request size
    • XS
    • S
    • M
    • L
  4. Process AS IS
  5. Additional information
  6. Process TO BE
  7. Additional information
  8. Additional documents
  9. QA

Drawing approval

  1. Requesting area’s approval
    • Yes
    • No
  2. Proposed changes

Process implementation

  1. Implementation assignee
  2. Estimated implementation costs
  3. Additional information

Results release

Results release

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