Service Configuration & Activation for Telecom


With Pipefy’s Service Configuration & Activation Template for Telecom you can manage your requests and their progress. All in a very clean and intuitive manner.
No need to change your process to run it on Pipefy just do it the way you’ve always had and simply adapt the template to your needs.

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Template structure

See how this template is structured. As this is just an example, you can customize it.

Configuration/Activation request

  • 1. Name

  • 2. Email

  • 3. Contact

  • 4. Address

  • 5. Requested service configuration

  • 6. Description


  • 1. Do we have available capacity?

    • Yes, allocate them.
    • No, request outsourcing.
  • 2. Allocation assignee

Design solution

  • 1. Overall Service Design

  • 2. Service Implementation Plan

  • 3. Detailed Service Design


  • 1. Has the service been configured?

    • Yes
  • 2. Was the service implemented?

    • Yes


  • 1. Were all components operating in the standard service levels?

    • Yes
    • No

Activate service

  • 1. Has the service been activated?

    • Yes

Generate report

  • 1. Attach the report


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