Pipefy’s Warranty Claim Template is designed to help you manage and keep track of your customer’s requests when they face product malfunction or defect. The process of managing warranty claims involves dealing with approvals, shipping and deadlines.
See how this template is structured. As this is just an example, you can customize it.
1. Full name
2. Email
3. Phone
4. Address 1
5. Address 2
6. City
7. State
8. Country
9. Postal code
10. Product
11. Problem/defect
12. Protocol number
13. Product serial number
1. Form approval checklist
2. Complementary info
3. Urgency level
1. Did the product arrive?
2. Receipt
1. Product specialist
2. Product description
3. Attach the audit report.
4. Can the product be repaired?
1. Approval committee
2. Approval
3. Reservations
4. Comments
1. Has the repaired (or new) product been delivered?
2. Attach note of receipt.
3. Shipping date and time
4. Tracking number