AI Agents

Request Summary and Enrichment Agent

CS & Support Coleta de Feedback de Clientes

I just uploaded the briefing for the new post-sales satisfaction survey.

I'm analyzing the submitted briefing and creating a structured summary to ensure team alignment.

I identified that the main objective of the campaign is ambiguous and the delivery channel (Email or SMS) was not defined, which may cause data collection failures.

I generated the detailed summary, but marked the card as 'Pending Definition'. Please confirm the delivery channel so I can enrich the context for the analysts.

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What this Agent solves for you

What it does

It automatically analyzes the briefing submitted by the requester and creates a clear and structured summary, ensuring quick understanding and reducing misalignment issues.

Automated activities

Interpretation of campaign data submitted in the form
Generation of a detailed request summary
Enrichment of information with additional context for the team.

Agent Subfunction

Campaign Request and Validation

Results and impact

88%

less time to run campaigns

Over 95%

of feedback recorded and analyzed automatically.

Your life gets faster with Pipefy AI Agents

88% faster

Traditional path

3–5 days

With Pipefy AI Agent

2–4 hours

Frequently Asked Questions about Pipefy AI Agents

Read frequently asked questions about Pipefy AI Agents.

What is the Schedule Builder Agent and how does it work?

The Schedule Builder Agent is a specialized AI Worker within Pipefy's Coleta de Feedback de Clientes with AI solution. It executes operational steps autonomously — making decisions within its defined scope, triggering approvals, and maintaining full traceability of each action. Unlike manual customer service, it operates seamlessly integrated with the workflow, from start to finish, with native human oversight built in.

How much does it cost to use the Schedule Builder Agent in Pipefy?

The cost of the Schedule Builder Agent in Pipefy varies based on process volume, number of users, and the integrations required with your company's systems. Plans are scalable and adapt to operations of any size — from teams just getting started to large enterprise operations. Talk to our team to receive a personalized proposal.

What is the difference between the Schedule Builder Agent and manual customer service?

While manual customer service rely on manual intervention at every step, the Schedule Builder Agent executes tasks autonomously, records the reasoning behind each decision, and enables real-time oversight. This results in faster cycles, less rework, and 100% traceability of actions — without giving up human control where it matters most.

How do I choose the best Schedule Builder agent for my company?

To choose the right Schedule Builder agent, evaluate: ability to integrate with your current systems, governance and traceability of agent decisions, ease of configuration without relying on IT, and support for complex processes with exceptions. Also check the vendor's track record with clients in your industry and real implementation case studies.