Your operations strategy is not set in stone. In fact, it’s important that you change it from time to time to stay ahead of the competition and meet business goals. Business process reengineering ensures that all employees and processes use the right information to work toward the correct goals.
What is Business Process Reengineering (BPR)?
Business process reengineering (BPR) is a strategy used to analyze and improve workflows and business processes within an organization. It strives to minimize errors and costs. In most cases, BPR is triggered by the need for streamlined operations, increased efficiency, improved services or products, and increased profitability.
BPR is a fairly lengthy process that consists of a number of steps. These steps revolve around analyzing current processes, identifying opportunities for improvement, communicating the need for change, and explaining the planned improvements. It includes the design of a future-state process map and implementation of those future-state changes. By following all of these steps, an organization can meet (or even exceed) its business goals.
BPR, on the other hand, redesigns existing processes from the ground up to achieve desired results. BPR is a better solution if your processes are no longer effective, your goals have changed, or you’d like to focus on drastic improvements within a specified period of time. If you pursue BPR, you’ll also need to implement BPM on an ongoing basis so that it has the best chance of success.
The 7 Steps of Business Process Reengineering
Before your organization begins BPR, senior management needs to determine why it’s necessary. Document and clarify the situation, the mission statement, customer base, competition, and opportunities. Clearly outline what you hope to achieve.
If leaders don’t take the time to identify the need, there may be faulty assumptions that will do nothing but add confusion and undermine the process. During this step, the most important people in your organization will be inspired to think out-of-the-box and make significant changes to what’s currently perceived as “normal.”
2. Build a team of experts
The team of experts you select for BPR must consist of enthusiastic, motivated individuals with various skills and viewpoints. A cross-functional team is a necessity because, without one, you may not be able to accurately diagnose problems and create solutions. The risk of failure may increase if everyone has the same expertise or background. Figure out how many people will be on the team; too few or too many can do more harm than good. The size of your organization and your business goals will help you come to this number.
Once you’ve established a competent team, it’s time to define and analyze your current processes. If you have many processes, prioritize the ones that are inefficient, cross-functional, or that have the most significant impact on your organization. You can always return to the other processes eventually.
Document the steps of each process so all team members have a thorough understanding of how it works. Ask the team to pinpoint the strengths and weaknesses of each process so you can uncover the ones that really need to be changed. Studying your existing processes will provide a solid base for the new processes you’ll design down the road.
Standardize and automate business process management with Pipefy
To ensure the success of the new processes you implement during BPR, ongoing BPM is vital. Because the ideal way to optimize a process is to automate as much as possible, a solution like Pipefy is invaluable.
BPR redesigns existing processes from the ground up to achieve desired results. BPR is a better solution if your processes are no longer effective, your goals have changed, or you’d like to focus on drastic improvements within a specified period of time.