Centralize all your IT Operations in a single place

The easy, customizable and ready-to-go IT operations platform

There's no room for error in the IT department

Managing IT operations through email, spreadsheets, Slack messages and disparate tools adds confusion and increases opportunities for human error. Standardizing and automating IT processes can help your team minimize mistakes, improve collaboration, and increase productivity.

Standardization

Standardize the creation and execution of customer support, IT onboarding or "helpdesk" to know the status of each request at all times.

Integrations

Connect Pipefy to your IT operations to get visual management, approval flows and execution reports.

Visibility

Ensure that the right people solve, review and approve IT requests quickly.

Centralize tickets and information

Forget the chaos of inefficient tools and tons of daily emails. Receive all requests from other departments in a single platform.

Measure your operation efficiency

Create reports to see the number of tickets, how much time you’re spending on them and the most common problems.

Communicate to requesters

Create a smooth communication channel with other departments and give them updates on their tickets.

Example of how users can prioritize task automatically, according to the urgency.

Automate the flow

Stop wasting time on manual and repetitive tasks. Assign and notify your whole team every time a new ticket is created.

Easily integrate apps and tools

Integrate database solutions, issue-tracking apps, communication platforms and other software to centralize all tech information from your company in a single place.

Streamline your IT operations with Pipefy

See more processes you can improve with Pipefy

IT Onboarding

Give your employees the best experience with a standardized onboarding process.

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Customer Support

Provide the best service experience for your customers and boost process visibility.

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Maintenance Request

Use this template to manage all maintenance requests in your company.

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Get started today

Use Pipefy to get control and visibility in your IT operations

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