Partner Authorization Agreement
This Partnership Agreement (“Agreement”) is entered into on the Agreement’s acceptance date (the “Effective Date”) between Pipefy Inc., a Delaware Corporation, headquartered in San Francisco, California, USA, hereinafter referred to only as (“Pipefy”), and the Partner (“Partner”), together referred to as “Parties”. The Partner represents and warrants that: (i) it’s a majority age under the law; (ii) you have full legal authority to bind it’s employer or such entity; and (iii) have read, understand and agreed to this Agreement. This Agreement establishes the terms and conditions for Partners participation in the Pipefy’s Partnership Program terms (the “Program”) and Materials (the “Program Materials”), as provided below.
PARTNER QUALIFICATION AND RESPONSIBILITIES
1.1 Partner will promote and offer Pipefy’s Software License (“Software”) to Partner’s actual or potential clients (“End User”) in the permitted Territory during the Term, provided its required that the Partner immediatly inform Pipefy of such indications conditions, as pointed in the Program Materials. Partners may also perform Software integration and implementation services with End Users, together, identified herein as the Services and products. Subject to this Agreement and Pipefy’s end user agreement, Pipefy will provide the End Users with access to the Services as identified herein. The Services are subject to modification from time to time at Pipefy’s sole discretion for any purpose deemed appropriate by Pipefy. Pipefy reserves the right to modify such an end user agreement from time to time at Pipefy’s sole discretion by updating it on its website.
1.2 In order to ensure adequate technical and marketing support to end users, eligibility to implement, as applicable, Pipefy’s Services, Partner will be subject to meeting authorization requirements as described in the Program Materials that will be made available to Partner upon Pipefy’s acceptance of Partners enrollment as provided herein, Pipefy will make the elements and general policies of Pipefy’s Partner Program available to Partner as contained within Pipefy´s Global Partnership Program - General Policies, made public within Pipefy’s website. These Program Materials contain a detailed description of the benefits to a Partner of as well as the requirements of a Partner qualification, information and its end user indication process under this program. Partner will not sell Pipefy’s services without arranging for adequate post-sales support.
1.2.1 Partner’s enrollment in the Partner Program requires (i) Partner’s submission of a completed Partner Enrollment Application (available at pipefy.com/partners); (ii) acceptance of this Agreement and terms of this partnership; and (iii) Pipefy’s notification to Partner of its approval to participate in the Partner Program for the Program term. Pipefy may elect to provide the Partner with access to the Partner Portal at any time during the enrollment process.
1.2.2 Participation Qualifications means the requirements applicable to the designated Partner’s level within Pipefy’s Partners Program, as it will be provided by Pipefy to Partner upon Partners Enrollment. By applying for enrollment in the Partner Program, Partner certifies that Partner meets the Participation Qualifications as described herein and in the applicable Pipefy's Partner Program Policies. Upon Pipefy’s written acceptance of Partners Enrollment, Partner will be assigned to a Partner level and Partner will continue to meet the Participation Qualifications for such Program for the duration of Partner’s participation.
1.2.3 Notwithstanding anything to the contrary in this Agreement, if at any time Pipefy determines that Partner is enrolled in a Program level for which Partner does not meet (or no longer meets) the Participation Qualifications, Pipefy may, in its sole discretion, reassign Partner to a Program level for which Partner does qualify, if any, effective immediately upon Pipefy’s written notification to Partner of such reclassification. Partner agrees to notify Pipefy promptly in writing in the event Partner no longer meets the Participation Qualifications for a Program level designation in which Partner is enrolled.
The Program Policies, including any Program Benefits and Participation Qualifications described therein, are subject to change in Pipefy’s sole discretion; provided; however, Program Benefits will not be materially decreased, and Participation Qualifications shall not be materially increased, for Partner during any Program Year. Subject to the foregoing, changes to the Program Policies will apply following thirty (30) days from the date Pipefy first publishes revised Program Policies. Partner is responsible for reviewing the Program Policies regularly to determine the Program Policies in effect when Partner undertakes an action intended to benefit from any policy described therein (i.e., it is important to understand the then-current policies applicable to each submission of a Qualified Opportunity).
1.3 As Applicable, and subjected to this Agreement and Pipefy’s Program, Pipefy may choose to sign a specific not for resale agreement with Partner in order to grant it a limited, time-limited, nonexclusive, non transferable license for usage during the term.
2.1 Partner is an independent contractor engaged in purchasing Pipefy’s software for resale or providing Pipefy’s services to its customers (end users), as applicable. Partner is not an agent or legal representative of Pipefy for any purpose, and has no authority to act for, bind or commit Pipefy. This Agreement is entered into on a non-exclusive basis, being strictly civil-commercial, not generating any type of labor or social security relationship between the Parties.
2.2 Partner has no authority to make any commitment on behalf of Pipefy with respect to quantities, delivery, modifications, interfacing capability, suitability of software or suitability in specific applications. Partner has no authority to modify the warranty offered with Pipefy products. Partner will indemnify Pipefy from liability for any modified warranty or other commitment by Partner not specifically authorized by Pipefy
2.3 Partner will not represent itself in any way that implies Partner is an agent or branch of Pipefy. Partner will immediately change or discontinue any representation or business practice found to be misleading or deceptive by Pipefy immediately upon notice from Pipefy.
2.4 Each Partner Affiliate that desires to be included as a member in the Partner Program must complete its own Partner Enrollment Form for membership and separately agree to the Agreement.
TERM, LIMITATIONS, TERMINATION
3.1 The term of this Agreement is twelve (12) months from the date of acceptance by Partner and Pipefy (“Effective Date”). This Agreement shall automatically renew on each subsequent year for a one-year term, unless it is terminated earlier in accordance with this Agreement.
3.2 The Partner may prevent the Agreement’s authomatic renewal or decide to terminate this Agreement for Convenience by providing Pipefy with a fifteen (15) days prior written notice. Pipefy may terminate this Agreement at any time for any reason by giving the the Partner a written notice, and all licenses, permissions and other rights granted hereunder shall immediately terminate, including the license rights granted by Pipefy.
3.3 In no event shall the termination release the Reseller of the payment obligations accrued in the period prior to the effective date of termination. All sections of this Agreement which by their nature should survive termination will survive it, including, without limitation, Resellers compliance with applicable the Program Materials, accrued rights to payment, confidentiality obligations, intellectual property rights, warranty disclaimers, and limitations of liability.
3.4 Upon termination, all the End Users indicated by Partner in accordance with the procedures provided herein will immediately become Pipefy Direct Clients, without any indemnity or remuneration being owed to the Partner.
3.5 All sections of this Agreement which by their nature should survive termination will survive termination, including, without limitation, restrictions, accrued rights to payment, confidentiality obligations, property rights, warranty disclaimers, and limitations of liability.
4.2 Partner shall exert best efforts to market Pipefy products, and is able to use promotional materials supplied by Pipefy.
4.3 As defined in the Program Materials, Partner shall have sufficient technical knowledge of the Pipefy products in general, and commit to access Pipefy’s appropriate sales and technical training, being bound by it.
4.4 Pipefy does not represent that it will continue to manufacture any particular item or model of product indefinitely or even for any specific period. Pipefy specifically reserves the right to modify any of the specifications or characteristics of its products, to remove any product from the market, and/or to cease manufacturing or supporting it.
4.5 Partner is expected and encouraged to advertise and promote the sales of Pipefy products through all appropriate media including trade show exhibits, catalogs and direct mailings, space advertising, educational meetings, sales aids, etc. Pipefy must approve all original materials that use Pipefy name or trademarks (aside from modifying existing Pipefy supplied template materials). Pipefy will assist Partner in advertising and promoting Pipefy products in accordance with Pipefy policy.
4.6 Upon expiration, non-renewal or termination of this Agreement, all interests in accrued marketing funds (if any) will automatically lapse–it does not affect any existing outstanding amounts due.
4.7 If the Partner fails to register the deal by indicating its End Users as provided herein, Pipefy will be immediately released from providing any consideration to the partner by the indicated end user, due to disqualification.
LIMITATION OF LIABILITY
5.1 UNDER NO CIRCUMSTANCES, INCLUDING ANY INFRINGEMENT CLAIMS, SHALL PIPEFY BE LIABLE TO Partner OR ANY OTHER PARTY FOR ANY RE-PROCUREMENT COSTS, LOST REVENUE OR PROFITS OR FOR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF COMPANY HAS BEEN INFORMED OF SUCH POTENTIAL LOSS OR DAMAGE.
5.2 THE TOTAL LIABILITY OF PIPEFY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE, WILL NOT EXCEED, IN THE AGGREGATE, THE LESSER OF (i) TEN THOUSAND DOLLARS, OR (ii) THE FEES PAID TO PIPEFY HEREUNDER IN THE TWELVE MONTH PERIOD ENDING ON THE DATE THAT A CLAIM OR DEMAND IS FIRST ASSERTED. THE FOREGOING LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
5.3 Partner hereby agrees to indemnify and hold Pipefy harmless against any damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys’ fees) in connection with any claim or action that arises from an alleged violation of the foregoing or otherwise from use of the Services by (or that arises in connection with content used or provided by) Partner or its Clients. Although Pipefy has no obligation to monitor the content provided by Partner or its Clients or Partner’s or its Clients’ use of the Services, Pipefy may do so and may remove any such content or prohibit any use of the Services it believes may be (or alleged to be) in violation of this Agreement or any law or regulation or right of any third party.
6.1 The warranty terms and Pipefy’s software permitted use conditions will be as specified in the Pipefy Standard Terms and Conditions of Sale (EULA), available at Pipefy’s website.
6.2 PIPEFY WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
USE OF PIPEFY TRADEMARKS
7.1 Partner acknowledges the following:
7.1.a. Pipefy owns all right, title and interest in the Pipefy names and logotypes.
7.1.b. Pipefy is the owner of certain other trademarks and trademarks used in connection with certain product lines and software.
7.1.c. Partner will acquire no interest in any such trademarks or trade names by virtue of this Agreement, its activities under it, or any relationship with Pipefy.
7.2 During the term of this Agreement, Partner may indicate to the trade and to the public that it is an Authorized Partner of the Pipefy products. Partner may also use the Pipefy trademarks and trade names to promote and solicit sales or licensing of Pipefy products if done so in strict accordance with Pipefy guidelines. Partner will not adopt or use such trademarks or tradenames, or any confusing word or symbol, as part of its company name or allow such marks or names to be used by others.
7.3 At the expiration or termination of this Agreement, Partner shall immediately discontinue any use of the Pipefy and Pipefy names or trademarks or any other combination of words, designs, trademarks or trade names that would indicate that it is or was a Partner of the Pipefy products.
8.1 The software license terms, such as discounts, services description, amount, and payments information, will be specified in Pipefy’s order form and any Software Maintenance Agreement entered into by the parties, s applicable.
9.1 Pipefy and Partner shall each exercise due diligence to maintain in confidence and not disclose to any third party any proprietary information furnished by the other to it on a confidential basis and identified as such when furnished. Except in accordance with this Agreement, neither party shall use such information without the permission of the party that furnished it. As used in this paragraph, “due diligence” means the same precaution and standard of care which that party uses to safeguard its own proprietary data, but in no event less than reasonable care. The provisions of this Section shall survive the expiration, non-renewal, or termination of this Agreement.
9.2 This Agreement does not grant any license under any patents or other intellectual property rights owned or controlled by or licensed to Pipefy. Partner shall not have any right to manufacture Pipefy products. Pipefy solely and exclusively owns all right, title, and interest in and to the Software, any related Pipefy materials or documentation, and all improvements or derivative works thereto on a worldwide basis (whether created jointly or individually by either party or their representatives).
10.1 Partner may not knowingly provide to any person or export or re-export or allow the export or re-export of the Services or anything related thereto or any direct product thereof (collectively “Controlled Subject Matter”), in violation of any restrictions, laws or regulations of the United States Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, or any other United States or foreign agency or authority. Without limiting the foregoing Partner acknowledges and agrees that the Controlled Subject Matter will not be used or transferred or otherwise exported or re-exported to countries as to which the United States maintains an embargo (collectively, “Embargoed Countries”), or to or by a national or resident thereof, or any person or entity on the U.S. Department of Treasury’s List of Specially Designated Nationals or the U.S. Department of Commerce’s Table of Denial Orders (collectively, “Designated Nationals”).
10.2 Regardless of any disclosure made by Partner to Pipefy, Partner shall not export, either directly or indirectly, any documentation, Pipefy services or system incorporating such Pipefy services or products to any locations on the excluded export list, as provided herein.
GOVERNMENT CONTRACT CONDITIONS
11.1 In the event that Partner elects to sell Pipefy products or services to the Government (national, regional or local), Partner does so solely at its own option and risk, and agrees not to obligate Pipefy as a subcontractor or otherwise to the Government. Partner remains solely and exclusively responsible for compliance with all statutes and regulations governing sales to the Government. Pipefy makes no representations, certifications, or warranties whatsoever with respect to the ability of its goods, services or prices to satisfy any such statutes and regulations.
11.2 Affiliation with Government Officials – Disclosure Obligation. To the extent any director, employee, direct or indirect owner, representative, consultant or agent who is or will be involved in Partner’s sales or referral activities for Pipefy, is a Government Official or a Close Family Member of a Government Official, Partner must disclose such fact in writing to Pipefy and receive acknowledgement by Pipefy of such disclosure. In the event that during the Program there is a change in the information contained in this paragraph, Partner agrees to make immediate disclosure to Pipefy. Partner shall cooperate reasonably with any requests by Pipefy for further information regarding such a relationship.
COMPLIANCE WITH LAWS
12.1 Partner agrees to comply with all laws and regulations that are applicable to the business that Partner transacts. Partner agrees to indemnify and hold Pipefy harmless for all liability or damages caused by Partners failure to comply with the terms of this provision.
12.2 The Parties agree that they will perform the obligations contained in this Agreement in an ethical manner, including, but not limited to, following the best practices of ethics and compliance in business conduct edited by Pipefy, available for access at <https://www.pipefy.com/compliance/>, and by pledging not to practice harmful acts to the Public Administration, national or foreign, as applicable, that violates national or foreign public assets, against the principles of the public administration, as well as the related legislation of any jurisdiction that applies to them.
12.3 During the term of this Agreement, the Parties, by themselves and by their partners, administrators, directors, managers, servants, employees, agents, consultants, advisers, providers, subcontractors, grantees or subcontractors in general, as well as agents that may act on their respective behalf, must be familiar with the provisions of Anti-Corruption Laws, as well as declare and undertake, in any and all acts related to this Agreement, including those practiced since the pre-contractual phase that: (i) performed and will perform their activities in compliance with said legislation; (ii) have not committed and will not commit any act/fact of corruption, fraud, bribery, improper payment, money laundering, cartel, antitrust, administrative improbity and/or competition crime, in accordance with current legislation, including those of other countries, if applicable to your business; (iii) will not promise, offer, give, or accept, directly or indirectly, any type of benefit or illegal payment to any employee of the other Party, Public Agent, and/or third party related to it, with the purpose of obtaining an advantage improperly and/or to obtain or maintain a commercial relationship or privileged treatment; (iv) will adopt all necessary measures so that the persons involved in the execution of this Agreement comply with applicable Anti-Corruption Laws, for the prevention and detection of possible violations of the applicable legislation in force; (v) refrain from financing, funding, sponsoring, or in any way subsidizing the practice of illegal acts that violate the Anti-Corruption Law; (vi) inform the other Party, immediately after becoming aware, of any case of violation and/or suspected violation of the Anti-Corruption Laws committed by its legal representatives, directors, managers, employees, third parties, subcontractors; and (vii) will not use a third individual or legal entity to hide or disguise their real interests or the identity of the beneficiaries of the acts performed. (viii) The negotiation and execution of contracts must not generate conduct or facts that can be considered as active or passive corruption, nor exchange of influence or advantages.
12.4 The Partner will adopt appropriate measures to prevent, combat and reduce significant environmental impacts that the activities carried out under this Term may produce. Liability for damages caused to the environment, resulting from any breach by the Partner of federal, state and/or municipal environmental legislation, will fall directly and fully on the Contractor, even if said damages result from acts of God or force majeure.
12.5 The Parties declare to perform their contractual obligations in respect of human rights and offer an inclusive work environment, acting without discrimination of gender, race or religion, taking into account the safety and health conditions required by law.
12.6 The Partner undertakes not to exploit, by itself or by contracting third parties, any form of child labor, forced or slave-like labor. The occurrence of the behaviors mentioned in this section 12 (twelve) may constitute a reason for the unilateral termination of the Agreement, giving rise to related responsibilities, including, but not only, for proven infringement, observing the right of the aggrieved Party to seek compensation for any losses and damages caused by such non-compliance.
13.1 All notices under this Agreement will be in writing and will be deemed to have been duly given when received if personally delivered; on the first business day after sending an email to the email address provided by the Partner herein, or in the case of Pipefy, to the email address [email protected] and [email protected]; and upon receipt, if sent by certified or registered mail (return receipt requested).
13.2 This Agreement and Pipefy’s Program Materials, and its schedules as applicable, represent the entire agreement between the parties regarding this subject. This Agreement supersedes all previous oral or written communications between the parties regarding the subject, and it may not be modified or waived except in writing and signed by an officer or other authorized representative of each party.
13.3 Neither party will be liable to the other for any delay or failure to perform if that delay or failure results from a cause beyond its reasonable control. If any provision is held invalid, all other provisions shall remain valid, unless such invalidity would frustrate the purpose of this Agreement.
13.4 Pipefy may, from time to time, give the Partner written notice of amendments to this Agreement. Any such amendment will automatically become a part of this Agreement thirty (30) days from the date of the notice, unless otherwise specified in the notice.
14.1 The Parties agree to seek out-of-court settlement of any dispute originating from this Agreement, including regarding its interpretation or execution, and the Party that feels prejudiced will notify the counterparty of the conflict, requesting the fulfillment of the obligation not fulfilled or fulfilled in an irregular or incomplete manner. If the indicated conflict is not resolved within 30 (thirty) days, counted from the date of receipt of the notification, the Party evidently harmed may only then seek the judicialization of the controversy by notifying the counterparty about this decision.
14.2 Choice of Law according to Partner’s territory.
A. Brazil. In case Partner’s territory covers Brazil, this Agreement will be governed by the laws of the Federative Republic of Brazil, provided that in case of failure of the attempt of out of court dispute resolution, the Parties irrevocably and unconditionally consents as exclusive jurisdiction the Central Forum of the City of Curitiba, Paraná, Brazil, for the resolution of any conflicts, doubts of interpretation or demands arising out of or related to this agreement, regardless of the choice of another jurisdiction, however beneficial it may be.
B. For all other Territories. This Agreement will be governed by the laws of the State of California without regard to choice or conflicts of law rules, and according with the Arbitrage procedure as below. To the extent Arbitrage is not acceptable under the applicable law of the Partner's region, each party agrees to submit to the exclusive jurisdiction of the Courts sitting in San Francisco, California, for the purpose of enforcing any claim arising under this agreement.
B.i) Except for Partners bound to the Brazilian Territory, the Parties shall attempt to resolve the dispute through binding arbitration by a sole arbitrator selected by the Parties in accordance with the then current Commercial Arbitration Rules of the American Arbitration Association ("AAA") in effect at the time, in San Francisco, California. Each Party shall bear its own expenses and an equal share of the expenses of the mediator or arbitrator and the fees of the AAA. The Parties, their representatives, other participants and the arbitrator shall hold the existence, content and result of the dispute resolution process in confidence. All defenses based on passage of time shall be tolled pending the termination of arbitration.
Updated at: June 15, 2022.