Application Maintenance and Support Free Template
Support is a tricky area to manage in any business, with many issues being reported it can be a mess to organize them all.
The Application Maintenance and Support template is the answer to all these issues. The kanban model gives the manager an effective measure – the number of cards in the template – allowing him to perform at his best.
Adapt this template for your needs and hit the ground running
Fast and simple to deploy
Get started with your process in minutes with this easy-to-use template.
Customize your unique needs without help from the IT department.
Wide app integrations
Connect your ERP, HRIS, CRM, and other existing tools with Pipefy to build a truly integrated operation.
Customer Service teams across the globe love Pipefy
With Pipefy I can improve my customer onboarding process experience on a daily basis because I have a timeline of what happened to each customer, who helped, when, etc. Now I know exactly why a client is delayed and who is responsible for what. Also, I can easily find all the history of this client. From a manager’s perspective, it’s a great way of improving our customer experience.Marcelo Bentivoglio CEO
Helpdesk | Tracking received emails
Every received e-mail will create a new ticket/card in the pipe.