Bug Tracking Free Template

#Development #public form #request management

If you are having a hard time managing bugs when developing software, Pipefy’s free Bug Tracking template will help you organize and streamline your bug resolution process. This template will help you improve your software development process by identifying bugs quickly so your team can resolve them efficiently.

Keep your customers satisfied with an error-proof bug resolution process

It is common for bugs to occur during software development. An automated process can help your team identify and resolve bugs in a streamlined and standardized way. This template enables your team to receive requests, prioritize your backlog, and track the status of coding and code validation, all in a single place.

Collect your requests by sending a public form to your clients, so your team is guaranteed to receive all the necessary information to identify and fix bugs. Monitor requests, assign tasks to your development team members and communicate with stakeholders in a single place.

With the Bug Tracking template, you can also keep your customers informed about the status of their requests using our Request Tracker feature, even if they are not Pipefy users. Stop struggling with the accumulation of bug fix requests, improve communication with your customers, and ensure your team responds quickly.

Quickly manage all bugs that need to be fixed

Receive all requests in one place

Share the link to an online public form and receive bug fix requests in one single place.

Standardize the fixing process

Assign new bugs to specific team members for resolution. Track their work, and set due dates.

Control and reliability

Stay on top of priorities, identify bottlenecks, and build an error-proof process so your team will never let a bug go unresolved.

Receive bug fix requests from different channels, in a single platform

Tired of receiving bug fix requests on different platforms and lacking the information you need to get it resolved?

With this template, you can create a customizable form that can be shared publicly with clients or internally with other Pipefy users. Identify mandatory fields and never receive an incomplete request again. No matter who discovers the error, your quality control team or your customers, all they have to do is fill in the form to set the bug fixing process in motion.

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Add conditionals, enable attachments or other form customizations to ensure your development team has all of the information they need to solve a bug issue. And, if you want to go the extra mile, integrate your template with other tools such as SMS, Telegram, or Slack. This way, any requests you receive will be automatically available on your Bug Tracking template.

Standardize execution for a faster and more efficient process

Once you have detected the bug, it is time to prioritize it and manage deadlines.

Assign new bug fixes to specific team members, track their work, and set due dates to ensure all deliverables will get done quickly and your clients are satisfied. Label requests based on urgency or priority and start fixing the most critical bugs first. Customize your template by setting automation rules and trigger automatic emails and notifications to keep your development team in the loop on new requests or resolutions.

From screening to validation, our Bug Tracking template will help you organize and automate every step of your process. You can also customize it to add phases and standardize execution according to your own rules.

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Use data to improve your bug tracking workflow

In addition to receiving bug fix requests and managing the resolution process, you have a strategic advantage by using our template. Access Pipefy’s pre-built Dashboard feature to extract process metrics and find opportunities for improvement.

Keep track of data such as your team’s performance, the number of received and resolved bug requests, and the average time to resolution. Identify bottlenecks to make your bug fixing process faster and more efficient.

Adapt this template for your needs and hit the ground running

Fast and simple to deploy

Get started with your process in minutes with this easy-to-use template.

No/low-code

Customize your unique needs without help from the IT department.

Wide app integrations

Connect your ERP, HRIS, CRM, and other existing tools with Pipefy to build a truly integrated operation.

Teams across the globe love Pipefy

I have to manage the allocation of tasks among a team of engineers. Pipefy allows me to create a bunch of tasks, distribute them among my people and keep full visibility of workload per engineer, progress status, completed asks, reallocated tasks etc. It’s simple, it works, it’s intuitive and it’s useful. What else would anyone ask?

Ramon Torres Operations Manager

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