Infrastructure Management


Pipefy’s Infrastructure Management Template is the perfect tool to give you an overview of your telecommunication company’s infrastructure macro lifecycle process.

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Template structure

See how this template is structured. As this is just an example, you can customize it.

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  1. Requester’s name
  2. Requester’s email
  3. Department
    • Technical Support
    • Telephony
    • Engineering
    • Installation
    • Commercial
  4. Infrastructure request
  5. Reasons for the request


  1. Budget
  2. Expected delivery date
  3. Resources needed
  4. Implementation strategy
  5. Request assignee


  1. Assigned team
  2. Problems faced


  1. Maintenance type chosen for this product/installation
    • Corrective
    • Preventive
    • Predictive
  2. Maintenance process checklist
    • Security
    • Quality
    • Attendance
    • Frequency
    • Cost
    • Operational time

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