Supplier fault notification

Template

This workflow will allow the quality and operations team to easily manage quality issues notifications as soon as they are identified. Gather evidence, identify the impact on the production and automatically notify the supplier requesting an action plan.

Use template now

Template structure

See how this template is structured. As this is just an example, you can customize it.

Start form

  • 1. Plant

    • Plant A
    • Plant B
  • 2. Point of identification

    • Arrival
    • Production Line
  • 3. SKU

  • 4. Batch

  • 5. Risks involved

    • Contamination
    • Scrapping of the batch
    • Health/safety risks
    • Final product overall quality
    • Operational impact
  • 6. Impact level

  • 7. Evidence

  • 8. Is there any physical evidence?

    • Yes
    • No
  • 9. Fault description

  • 10. PO Number

  • 11. Amount of rejected goods

  • 12. Unit

    • Kg
    • Un
    • Pallets
  • 13. Supplier

  • 14. Supplier's email

  • 15. Assigned buyer's email

New notifications

  • 1. Quality analyst

  • 2. Additional comments

Impact evaluation

  • 1. Impact caused

    • Line stop
    • Scrapping of final product
    • Others
  • 2. Specify others

  • 3. Working hours lost

  • 4. Further analysis

    • Kaizen
    • PDCA
    • Ishikawa

Notify supplier

  • 1. Was any feedback received?

    • Yes

Supplier feedback evaluation

  • 1. The supplier takes responsibility for the fault.

    • Yes
    • No
  • 2. If not, does the Quality Team agree it was not the supplier's responsibility?

    • Yes
    • No
  • 3. Action Plan

  • 4. Has the action plan been approved?

    • Yes
    • No
  • 5. Additional comments and changes to the action plan

Action plan correction

  • 1. Action plan corrected and approved

    • Yes
  • 2. Changes made to the action plan

Done

Procurement team notification

Welcome aboard

Trusted by 60k users, this could be the beginning of something great.

Use this template

Contact us

Do you have a specific process to manage: