ANNEX VI — PIPESIGN TERMS OF USE

This Annex governs access to and use of the Digital Signature feature within the Pipefy Solution (“PipeSign”), taking effect on the date the Customer first uses such features. This Annex is part of the Order Form together with the Pipefy Solution Terms and Conditions (together, the “Terms”) and governs the Customer’s rights and obligations in using certain optional features and functionalities involving digital signature integrations provided by Pipefy and/or its licensors. Capitalized terms not defined herein have the meaning given in the Pipefy Solution Terms and Conditions. This Annex is an integral and inseparable part of the Pipefy Solution Terms and Conditions (“Agreement”). All provisions of the Agreement not expressly modified by this Annex remain in full force and effect. In the event of a conflict between the provisions of this Annex and the Agreement, the provisions of this Annex will prevail solely with respect to use of PipeSign. For all other matters, the Agreement will continue to govern the relationship between the parties. The parties agree as follows:

1. Digital Signature Feature. Pipefy may provide digital signature features that allow the Customer to electronically sign documents within the Pipefy Solution (“Digital Signature”). These features may be developed by Pipefy and/or by third-party providers, in accordance with Pipefy’s Privacy Policy. The Customer agrees and acknowledges that Pipefy may use third-party providers to deliver the Digital Signature feature. Pipefy and its third-party providers exclusively hold all rights, titles, and interests in the Digital Signature feature, including all associated intellectual property rights. The Customer receives a limited, non-exclusive, non-transferable license to use the Digital Signature feature, as expressly permitted by this Annex. This license does not grant the Customer any ownership rights in the Digital Signature feature.

1.1. The Customer and its users with access to Digital Signature may create, delete, modify, send, publish, make available, or sign documents contained in their accounts. The Customer represents and warrants that it controls the content contained in published documents, assuming full responsibility for ensuring that such content does not infringe any applicable law, including, but not limited to, intellectual property, privacy, and personal data protection laws.

1.2 Personal Data. By using the Digital Signature feature, the Customer authorizes Pipefy and its third-party providers to process the personal data necessary to perform the electronic signatures. The Customer grants Pipefy and its third-party providers the rights necessary to process its Content for the purpose of providing the Digital Signature feature. Pipefy represents that personal data processing will be carried out in accordance with applicable privacy laws, ensuring appropriate technical and organizational measures are adopted to protect such data. The Customer represents that it has obtained all authorizations necessary for the processing of personal data provided to Pipefy and its third-party providers for performing the electronic signatures, in accordance with applicable privacy and data protection laws.

2. Data Security. Customer data used in the Digital Signature feature is transmitted securely and used only for the specific signature request. All documents and registration data submitted through the Digital Signature feature will be stored by Pipefy, available to all signatories and for any audit during the legal retention period, in accordance with Pipefy’s purge policy. The Customer acknowledges and agrees that Pipefy will not be liable for any loss or damage arising from use of the Digital Signature feature resulting from the Customer’s failure to comply with its legal or contractual obligations.

2.1. Legal Validity. Pipefy’s Digital Signature feature meets the legal requirements applicable to the validity of electronic signatures. The Customer acknowledges that it is solely responsible for ensuring that its use of Digital Signature complies with the laws, needs, and regulations applicable in its jurisdiction, including obtaining any necessary consents or authorizations. Pipefy does not guarantee that digital signatures will be accepted by all authorities or third parties.

3. Restrictions. The Customer may not use the Digital Signature feature to: (a) simulate, by automated means, a User’s actions to perform actions or collect information; (b) commit fraud or deceive third parties; (c) violate any technical documentation, usage guidelines, or these Terms and Annexes; (d) use the Digital Signature feature for any purpose other than sending documents for signature; (e) send documents for marketing/promotional purposes; (f) infringe, violate, or misappropriate any Intellectual Property rights of Pipefy or third parties. Breach of these restrictions may result in immediate suspension or cancellation of access to the Digital Signature feature, without prejudice to other applicable remedies.

4. Limitation of Liability. Pipefy uses advanced techniques to ensure the security and validity of digital signatures, but cannot guarantee the absolute integrity and accuracy of requested and performed signatures. The Customer and signing parties assume full responsibility for signatures performed through the Digital Signature feature and must independently verify the validity and suitability of signatures according to their specific needs. No information or signature generated by the Digital Signature feature will constitute any warranty not expressly stated in this Annex. Pipefy will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from use of the Digital Signature feature, including, without limitation, loss of profits, revenue, or data, even if Pipefy has been advised of the possibility of such damages.

5. Pricing and Availability. Access to the Digital Signature feature will be granted through a prepaid usage-volume license system. Except for free plans or trials, the Customer will pay all amounts specified in the Order Form and/or Virtual Account relating to PipeSign, regardless of actual use, for the contracted term, which may be monthly, annual, or multi-year, as also specified in the Order Form and/or Virtual Account. Amounts are non-cancelable and non-refundable; purchased credits are non-cumulative, and the Customer may only use the purchased allowance during the Contract Term. For all purposes, the volume recorded in the Virtual Account will be used to assess and bill for any overage under the contracted allowances, in accordance with the conditions set forth in the Terms. The Customer acknowledges that failure to use the Digital Signature feature within the contracted term does not entitle it to refunds or credits for future periods. Pipefy reserves the right to change prices and availability conditions upon prior notice to the Customer.

6. Updates and Modifications. Pipefy may update this Annex or the PipeSign services periodically, due to, among other reasons, changes in law or regulatory requirements, security or protection reasons, circumstances beyond Pipefy’s reasonable control, changes arising from the ongoing development of the Services, and/or to adapt to new technologies. The Customer will be informed of any modifications to these Terms that may negatively impact use of the services at least 30 days in advance, via email or in-product notification.

7. Term and Termination. The Customer may access and use PipeSign for as long as it complies with the terms of this Annex and the Agreement. Pipefy may modify, discontinue, or cancel access to PipeSign, in whole or in part, at its sole discretion, in accordance with the provisions established in the Agreement. Upon termination, for any reason, the Customer must immediately cease use of PipeSign and will no longer have access to the Digital Signature features.