Bug Tracking

Template

Pipefy’s Bug Tracking Template is ideal for centralizing and keeping all your bugs organized. It helps you classify and prioritize them so they can be fixed.

This template comes with a detailed start form that allows your team to properly record the bug’s details – the time it was reported, its severity, where it happened, as well as a method of evaluating its impacts on the user experience and on your business goals.

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Template structure

See how this template is structured. As this is just an example, you can customize it.

Screening

Define the bug!

  • 1. Where is the bug?

    • Frontend
    • Backend
    • Content (webpages or similar)
  • 2. Severity

    • Blocker
    • Critical
    • Function loss (no workaround)
    • Function loss (with workaround)
    • Cosmetic problems
    • Enhacement Request
  • 3. What's the priority?

    • Critical
    • Top Priority
    • Neutral
    • Low Priority
    • Unknown

Bug backlog

These are the bugs waiting to be queued for correction (depending on their priority, they can be done right away or someday…).

Queued

These are the bugs prioritised by the team, waiting to be fixed!

Validation

Bug waiting for the QA validation.

  • 1. Bug status

    • Solved
    • Unsolved
    • On hold
  • 2. Validation details

Fixed

Congrats! These bugs are smashed!

Archived

Gathering dust…

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Do you have a specific process to manage: