Bug Tracking Template

FREE

Pipefy’s Bug Tracking Template is ideal for centralizing and keeping all your bugs organized. It helps you classify and prioritize them so they can be fixed.

This template comes with a detailed start form that allows your team to properly record the bug’s details – the time it was reported, its severity, where it happened, as well as a method of evaluating its impacts on the user experience and on your business goals.

Process template by Team Pipefy

Why use the Bug Tracking Template?

  • Shows the team the severity of each bug (using labels)
  • Makes the team add all the proper details and information when reporting a bug
  • Helps you understand how the bug impacts your user experience
  • Helps you understand how the bug impacts your overall business goals
  • Offers a method to prioritize the queued bugs

Bug Tracking Start Form

  • What’s the bug?
  • What is happening?
  • Attach screenshots of the bug:

Phases

Screening

Define the bug!

  • 1. Where is the bug?
    • Frontend
    • Backend
    • Content (webpages or similar)
  • 2. Severity
    • Blocker
    • Critical
    • Function loss (no workaround)
    • Function loss (with workaround)
    • Cosmetic problems
    • Enhacement Request
  • 3. What's the priority?
    • Critical
    • Top Priority
    • Neutral
    • Low Priority
    • Unknown

Bug backlog

These are the bugs waiting to be queued for correction (depending on their priority, they can be done right away or someday…).

Queued

These are the bugs prioritised by the team, waiting to be fixed!

Validation

Bug waiting for the QA validation.

Fixed

Congrats! These bugs are smashed!

Archived

Gathering dust…