Pipefy’s Customer Helpdesk Template is designed to make ticket support and customer request management a fluid process, allowing teams to focus on delivering the best customer service.
Using this template, centralize all customer requests, track and monitor their progress, and easily access relevant ticket information. Get started right away or customize the template to meet your team needs (without code).
Customer request management on an intuitive interface
See how this template is structured. As this is just an example, you can customize it.
Qualify the priority of assistance of this request and assign it to a team member.
- Request ID
- High Priority
- Low Priority
Requests your team is currently working on!
- Is there a need for escalation to solve this problem?
- Assign the responsible in Support level two
If the problem needs to be escalated to a support level two.
- Notes about the support
- Has the problem been solved?
Requests on standby.
Trusted by 60k users, this could be the beginning of something great.Use this template