IT Problem Management Free Template

IT Problem Management Free Template

Pipefy’s IT Problem Management Template is designed for IT departments that want to manage their problem requests. The process begins with the requests, and proceeds through the problem analysis and solution.

Nevermind the toggling

No more toggling between chats and emails to find the information you need. With the IT Problem Management Template, it’s easier to collect standardized inputs from requesters, assign the right person to the problem, and to keep communication flowing in a single place!

Keep track of each ticket’s status through streamlined workflows, and add customizable filters, labels, or alerts to better identify the problem, the solution, and the subsequent reporting. Ensure that no information is lost, and every part of the process is complete.

Adapt this template for your needs and hit the ground running

Fast and simple to deploy

Get started with your process in minutes with this easy-to-use template.


Customize your unique needs without help from the IT department.

Wide app integrations

Connect your ERP, HRIS, CRM, and other existing tools with Pipefy to build a truly integrated operation.

Connect Pipefy to your favorite software with ease

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