Maintenance Request Template
Use this template to manage all maintenance requests in your company and control the need for acquiring new components or contacting the manufacturer for help.Use this Template
In this step, all the required information will be gathered to ensure that the IT team will repair effectively.
All new maintenance requests are delivered here. Then the IT team will define what is going to happen with each one.
Define who is responsible for the machine repair considering the information you received here.
All documented information about how support is being resolved is here. In this step, you can indicate whether or not additional assistance is needed.
The IT technician certifies that all problems were solved, and nothing new was found during the support.
Here, both the requester and the technician evaluate the process.
In this step, you have finished the support service, and can evaluate if the process needs any improvement or not.
Global Wireless Service Operator
Manages internal and external requests inside Pipefy.
Why they chose Pipefy:
- To maintain standardized, automated forms for information capture;
- Because the entire process is centralized in one tool;
- To ensure quick, independent implementation;
- Because it’s easy to use, which generates great team adoption.
Companies that reap the benefits of implementing Pipefy:
More IT templates
Be efficient. Create a form to receive requests with all the information necessary.
Communicate with HR and provide all infrastructure needed for every new hire.
Integrate Pipefy with your favorite tools and apps
Easily enable native apps like Slack, GitHub and Google Hangouts and integrate with hundreds of other tools via Zapier. Or, if you prefer, access our public API, that uses GraphQL data query language that is flexible and returns predictable results.Read more