Build an efficient Customer Success Department

Keep your customers happy and your CSAT scores high

Keep your CS teams sharp and productive by automating mundane tasks like sending emails and updating data sheets. Never let another ticket or important procedure slip through the cracks. With Pipefy, your CS team can focus on what’s important: increasing customer satisfaction.

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Gain full visibility of the journey

From Onboarding to Support, track the progress of each customer and easily access the information of each demand.

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Standardize your team’s execution

Create a standard of execution according to the assistance each customer requires and make sure no step is missed.

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Take full control over processes

Organize your demands in one place and never miss a deadline or make a customer unhappy ever again.

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Save time to focus on customers

Stop wasting time with the same repetitive activities everyday. Automate and scale your operations without increasing headcount.

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Stop losing information

Forget winding email threads and managing processes in spreadsheets. With Pipefy, all client demands are located in a single platform.

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