Service Management

Request. Respond. Resolve.

Seamlessly capture and fulfill any type of service request from employees, vendors or customers. More productive teams, better experiences and increased satisfaction for everyone.

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Seamlessly fulfill requests through streamlined workflows

From intake to delivery, easily communicate with employees, customers, coworkers and vendors. Receive structured requests, get approvals, complete hand-offs and automate repetitive tasks all in a single place.

Fulfilling requests is how business gets done

  • Reimbursement requests
  • Marketing briefings
  • Support tickets
  • Job opening requests
  • Legal requests
  • Vendor onboarding
  • Purchasing requests
  • Deal desk
  • Maintenance requests
  • Design requests
  • Leave requests
  • New employee onboarding

Visualize all service requests in one place

Forget spreadsheets and confusing email threads. With Pipefy, you have full visibility and control over every step of every request. Empower your team to move fast, resolve more and delight requesters.

Provide a top-notch experience for your requesters

Enable employees, customers and vendors to easily create requests through service portals and empower them to track requests on their own. They get more transparency. You get more to focus on important work.

Teams like HR, Procurement, IT, Marketing and Facilities are more productive and provide better experiences with Pipefy

Case Study: IMImobile

Reduced time spent managing marketing requests by 80%. Read more.

Case Study: GE Healthcare

Reduced service request response time by 33% for equipment outages. Read more.

Case Study: BASF

Reduced dependency on spreadsheets and saved 2400 hours per year. Read more.

Capture and fulfill service requests more efficiently

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Whatever your department, handle demands faster

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Pipefy makes service management easy

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