Shared Services SSC

Streamline the requests to your shared services center with a 100%
customizable and no code software.

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Control your processes intuitively

No-code fast deploy

Easily set-up forms plugged on workflow processes and avoid spending months building and investing in infrastructure.

Effective SLA management

Control your SLAs: always know what’s late or on-time, and better manage productivity.

Automation and RPA integration

Set-up event-based automation to improve efficiency and integrate with RPA.

Powerful Reports

Analyze process data and discover ways to improve your workflow productivity by generating reports regularly.

Centralize internal & external communications

Manage internal and external communications in a single platform, and easily integrate with other tools.

Reduce operational risks

Reduce operational risks by centralizing all process workflows and information in Pipefy’s secure database.


Centralize requests

Better manage the influx of requests to your SSC through forms plugged on workflows. Use SLAs to ensure that requests are processed within their timeline.

Automate back office processes

Boost productivity by automating repetitive tasks, and integrate with RPA to orchestrate your processes between digital and human labor.


Build agile and custom workflows

Empower business users to build and run their perfect processes without the need of IT. Managers can be in control of workflow by setting permissions, using conditional logic, and more.

What our customers have to say


“Other applications require a lot of planning and agreement from many teams. With Pipefy we do not depend or wait for anyone. We model, implement and validate processes whenever necessary.”

Michael Galkovsky, Chief Software Architec at IBM Belgium

Streamline SSC Case Management processes

Get more done in less time, so you can focus on what matters most.

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