
Customer Support & Help Desk
Provide the best service experience for your customers and boost process visibility.
Run efficient, productive workflows and ensure an impeccable customer experience.
Provide the best service experience for your customers and boost process visibility.
Ensure the best onboarding experience for your new customers with this free template.
Improve customer engagement and increase CSAT scores with Pipefy.
Understand customer motivation and gain powerful insights for product improvements.
Learn your customers think about your product and establish cross-functional communication.
Manage your team's tasks easily and efficiently while maintaining complete visibility.
With Pipefy I can improve my customer onboarding process experience on a daily basis because I have a timeline of what happened to each customer, who helped, when, etc. Now I know exactly why a client is delayed and who is responsible for what. Also, I can easily find all the history of this client. From a manager’s perspective, it’s a great way of improving our customer experience.
Marcelo Bentivoglio CEODesigned to organize technical repair of point of purchase equipment lease.
From product diagnosis to repair, establish the required time and cost for each request.
Designed for airline companies that want to manage their requests for luggage repairs and lost …
Ensure that your services are scheduled as optimally and efficiently as possible.
Service Problem Management helps you from diagnosis to problem solved.
Order, analyze, buy, and approve the necessary tools for your company.
Lodging Requests has specific phases with inputs needed in each step.
From scheduling to payment, this template helps you organize your medical care (clinic).
This template helps you organize all the products that need technical support.
This is a process to manage returns, with refund or exchange options.
Designed to manage all internal problems related to telecommunications.
Organize your process for missing, lost, or damaged shipment.
Manage all your NPS scores, sending emails, and asking for feedback.
Check what are your new customer’s expectations and implement your solution.
Integrate your process and make your hotel booking management more efficient.
Manage your field service easily with this template.
The Early Check-in (Double Room) Template was modeled by our partner Feel The Gap.
Manage all the release notes made to customers.
Receive the requests to rent spaces of the coworking and maintain effective communication with your …
Keep track of your complaints about the agroindustrial business.
Handle with commercial vehicle insurance claim easily.
Manage your clients’ repair requests easily.
Manage your class schedule.
Manage requests effectively and streamline your work to make clients happier.
Manage your Bike Rental shop, and keep track of their rentals.
From the incoming ideas to the delivery to the client, manage all your projects.
Designed to make it a lot easier for you to organize and respond to customer …
Manage and keep track of your customer’s requests when they face product malfunction or defect.
With this template it'll become an easier task to register and store data.
Automatize your medical appointment schedule.
Controls when the shipment was posted, en route or delivered.
Manage your patients, from triage to their discharge.
The Application Maintenance and Support template is the answer to all support issues.
A step-by-step process developed to help your product development team.
Allow your hotel guests to request restaurant, museum, concert, and theater reservations via the public …
Manage complaints more quickly and easily in an intuitive manner.
Every received e-mail will create a new ticket/card in the pipe.
Perform flawless onboardings and have satisfied long-term clients.
A step-by-step process for application and implementation of post-sales satisfaction survey.
Share your survey using a public URL or embedding it to your own webpage.
Want to start from scratch?
Create a customized pipe