Internal Computer Maintenance

Template

The Internal Computer Maintenance Template is a process to manage computer maintenance within a company.
The input Startform card is a maintenance request and who made it. The phases are diagnoses, maintenance, testing and a final evaluation of the work done.

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Template structure

See how this template is structured. As this is just an example, you can customize it.

Form

 

  • 1. Requester

  • 2. Email

  • 3. Phone

  • 4. Problem description

  • 5. Location

Inbox

 

Diagnosing

 

  • 1. Assignee

  • 2. Service visit

    • Yes
    • No
  • 3. Visit date and time

  • 4. Computer information

  • 5. Cause for the issue

Maintenance

 

  • 1. Is any part or component needed?

    • Yes
    • No
  • 2. Needed parts or components

  • 3. Are the needed parts or components in stock?

    • Yes
    • No
  • 4. Maintenance log

Testing

 

  • 1. Was the problem fully solved?

    • Yes
    • No
  • 2. Was any other problem found?

    • Yes
    • No
  • 3. If so, which?

Service assessment

 

  • 1. Service duration

  • 2. How common is this problem?

    • Very common
    • Common
    • Rare
    • Very rare
  • 3. Service cost

  • 4. Where was this money spent?

  • 5. Requester's satisfaction level

Done

 

Archived

 

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