Technical repair of point of purchase equipment lease

Template

With this template, you will be able to control all the repairs that need to be done in point-of-sale appliances, like freezers and refrigerators. You can then input the client and product’s information and also describe the current problem. After that, you need to assign a technician to do the repair, generate the work order, besides looking at what may need to be done and if that appliance is still within its expected lifespan, all this within a deadline that you decide.

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Template structure

See how this template is structured. As this is just an example, you can customize it.

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  • 1. Requesting seller

  • 2. Seller's email

  • 3. Client's region

    • South
    • Southeast
    • Southwest
    • North
    • Northeast
    • Northwest
    • Midwest
  • 4. Client's name

  • 5. Client's email

  • 6. Product type

    • Freezer
    • Glass door freezer
    • Refrigerator
    • Glass door refrigerator
  • 7. Product code

  • 8. Type of problem

    • Engine
    • Door
    • Glass
    • Grids
  • 9. Problem description

  • 10. Urgency

Assign repair

  • 1. Responsible supervisor

  • 2. Responsible technician

  • 3. Notes

  • 4. Repair deadline

Technical visit

  • 1. Was the visit made?

    • Yes
    • No
  • 2. When

Work order

  • 1. Problem description

  • 2. Solution used

  • 3. Was the product repaired on site?

    • Yes
    • No
  • 4. Attach the confirmation.

  • 5. Does the product need to be exchanged?

    • Yes
    • No
  • 6. Has any product had to be withdrawn for the repair?

    • Yes
    • No
  • 7. If so, list quantity and type.

Exchange product

  • 1. Exchange date

  • 2. New product code

  • 3. Specifications

External repair

  • 1. Which parts of the product need repair?

  • 2. Attempt to repair

    • Yes
    • No
  • 3. The product is now:

    • Straight
    • Discarded
  • 4. Repair date

Close work order

  • 1. Responsible for closing the order

  • 2. Has the product been repaired/exchanged properly?

    • Yes
    • No
  • 3. During repair, was any product removed?

    • Yes
    • No
  • 4. Can the visit be closed?

    • Yes
    • No
  • 5. Notes

Closed order

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