User Studies

Template

Through Pipefy’s User studies template, it is possible to understand and monitor how users use your products, getting feedback on the client’s satisfaction as well as tips for improvement.

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Template structure

See how this template is structured. As this is just an example, you can customize it.

Start form

  • 1. Product/service

  • 2. Name

  • 3. Job title

  • 4. Email

  • 5. Contact

  • 6. LinkedIn URL

  • 7. Company

  • 8. Company size

  • 9. Industry

  • 10. Additional company info

  • 11. Suggested interview date

  • 12. Preferred interview medium

    • Skype
    • Zoom
    • Hangout
    • Email
    • SMS
    • Phone call
    • In person
    • Other

Interview objective

  • 1. Assignee for the interview

  • 2. Assignee's email

  • 3. Study objectives

  • 4. Session type

    • Initial interview
    • Follow-up session
  • 5. Will an interview script be needed?

    • Yes
    • No
  • 6. Attachment: interview script

Interview confirmation

  • 1. Confirm interview date

    • Confirmed
    • Rescheduled
  • 2. Rescheduled date

Feedback session

  • 1. Interview duration

  • 2. Satisfaction level

    • Very satisfied
    • Somewhat satisfied
    • Neutral
    • Somewhat dissatisfied
    • Very dissatisfied
  • 3. Features requested/complaints mentioned

  • 4. Notes

  • 5. Attachment - reports

Done

Canceled

Welcome aboard

Trusted by 60k users, this could be the beginning of something great.

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